Learning Resources Development Specialist
6 days ago
Nelnet Business Services, a division of Nelnet Inc., offers innovative solutions to education and faith-based organizations worldwide. Our services span payment technology, education resources, and learning management.
About the JobThe Learning Resources Development Specialist collaborates with various teams, including Product, IT, Implementation, and Operations, to support product development and knowledge acquisition. This role involves working closely with team members to capture institutional knowledge and deliver information through diverse content formats.
Key Responsibilities- Capture and document institutional knowledge, ensuring stakeholders are trained to serve clients effectively.
- Develop a deep understanding of products and services to translate complex information into engaging content.
- Create and maintain training resources, adhering to best industry practices and staying current on industry trends.
- Conduct research and analysis to identify knowledge gaps and learning needs, collaborating with departments to address these areas.
- Evaluate content continuously, developing innovative approaches for improvement.
To excel in this role, you will need:
- A Bachelor's degree in a related field or equivalent experience.
- 1-2 years of experience as an effective technical writer, trainer, or teacher.
- Prior experience writing documentation and procedural materials for multiple audiences.
- Familiarity with blended learning and instructional design principles.
The estimated annual salary for this role is $47,000, commensurate with your skills and qualifications.
BenefitsNelnet Business Services offers a comprehensive benefits package, including medical, dental, vision, HSA/FSA, generous earned time off, 401K/student loan repayment, life insurance, AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.
Nelnet Business ServicesWe are a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert. For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
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