Tennis Center Customer Service Ambassador

1 week ago


Oak Brook, Illinois, United States Oakbrook Park Full time
Tennis Center Customer Service Representative

The Tennis Center Customer Service Representative plays a vital role in ensuring the smooth operation of our Tennis Center. This position is responsible for delivering exceptional customer service to both internal and external patrons, maintaining a positive atmosphere, and upholding the highest standards of customer satisfaction.

Key Responsibilities:
  • Provide accurate and timely information to customers
  • Establish and maintain strong working relationships with colleagues
  • Communicate effectively with coworkers in all departments
  • Regularly update the Tennis Center Assistant Manager on Park District matters
  • Collaborate with staff members to address facility, program, and service issues
  • Complete tasks accurately and efficiently
  • Take initiative to complete tasks with minimal assistance
  • Stay informed about facility operating hours, website content, program information, and special events
  • Collect fees and balance cash receipts daily
  • Maintain accurate court sheets
  • Support the District's safety initiative by adhering to policies and procedures, performing tasks safely, and attending required training
  • Attend staff meetings and customer service training sessions
  • Assist with maintaining lounge areas, locker rooms, hallways, and towel service
Requirements:
  • Valid Illinois driver's license (Class D)
  • Current CPR/AED/First Aid certification required or training provided by the Park District
Benefits:

All Oak Brook Park District employees enjoy a work-life atmosphere, a complimentary Central Park Campus Membership for themselves and their immediate family, continuing education opportunities, and more. The Oak Brook Park District is an equal opportunity employer and welcomes applicants from diverse backgrounds.



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