Clinical Assistant

2 days ago


Lititz, Pennsylvania, United States Lancaster General Full time
Job Summary

We are seeking a highly skilled Clinical Assistant to join our team at Kissel Hill Outpatient Center. As a Clinical Assistant, you will provide clinical support services to patients in a provider's office under the supervision of a provider and/or licensed nurse.

Key Responsibilities
  • Greets and shows patients to exam rooms and prepares them for visit with provider following established rooming standards.
  • Verifies patient information by interviewing patient to obtain pertinent medical information per department protocol.
  • Accurately documents medical and social history and purpose of visit in the patient chart.
  • Prepares patients for exam by measuring vital signs, such as pulse rate, temperature, blood pressure, weight and height and accurately records information in patient chart.
  • Performs various tests and procedures upon the request of the provider including but not limited to hearing tests, EKGs, vision screenings, phlebotomy, and collecting lab specimens.
  • Performs various front office responsibilities including but not limited to scheduling, registration, check in, check out and monitoring work queues.
  • Assures exam rooms are adequately supplied and cleaned after each patient visit.
  • Maintains and cleans medical instruments and equipment after each procedure.
  • Assists with proactive outreach for patients requiring preventive and chronic disease services.
  • Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
  • Assists in coordination of referrals, education and community resources.
  • Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
  • Participates in daily huddles with the provider.
  • Provides assistance to patients when entering and exiting the building.
  • Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues.
  • Communicates with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority.
  • Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
  • Adheres to all Lancaster General Health policies and procedures.
Requirements
  • High School Diploma or equivalent
  • A Medical Assistant degree or certificate, certification as a Certified Nursing Assistant or previous work experience as a Patient Care Assistant or Medical Assistant or for Occupational Health positions only, other prior hospital experience will be considered
  • One (1) to two (2) years of clinical experience in a physician's office
Benefits

Penn Medicine Lancaster General Health offers the following benefits to employees:

  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences
  • Paid Time Off and Paid Holidays
  • Shift, Weekend and On-Call Differentials
  • Health, Dental and Vision Coverage
  • Short-Term and Long-Term Disability
  • Retirement Savings Account with Company Matching
  • Child Care Subsidies
  • Onsite Gym and Fitness Classes

Penn Medicine Lancaster General Health is an Equal Opportunity Employer, committed to hiring a diverse workforce.


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