Clinical Assistant
2 days ago
We are seeking a highly skilled Clinical Assistant to join our team at Kissel Hill Outpatient Center. As a Clinical Assistant, you will provide clinical support services to patients in a provider's office under the supervision of a provider and/or licensed nurse.
Key Responsibilities- Greets and shows patients to exam rooms and prepares them for visit with provider following established rooming standards.
- Verifies patient information by interviewing patient to obtain pertinent medical information per department protocol.
- Accurately documents medical and social history and purpose of visit in the patient chart.
- Prepares patients for exam by measuring vital signs, such as pulse rate, temperature, blood pressure, weight and height and accurately records information in patient chart.
- Performs various tests and procedures upon the request of the provider including but not limited to hearing tests, EKGs, vision screenings, phlebotomy, and collecting lab specimens.
- Performs various front office responsibilities including but not limited to scheduling, registration, check in, check out and monitoring work queues.
- Assures exam rooms are adequately supplied and cleaned after each patient visit.
- Maintains and cleans medical instruments and equipment after each procedure.
- Assists with proactive outreach for patients requiring preventive and chronic disease services.
- Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
- Assists in coordination of referrals, education and community resources.
- Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
- Participates in daily huddles with the provider.
- Provides assistance to patients when entering and exiting the building.
- Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues.
- Communicates with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority.
- Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
- Adheres to all Lancaster General Health policies and procedures.
- High School Diploma or equivalent
- A Medical Assistant degree or certificate, certification as a Certified Nursing Assistant or previous work experience as a Patient Care Assistant or Medical Assistant or for Occupational Health positions only, other prior hospital experience will be considered
- One (1) to two (2) years of clinical experience in a physician's office
Penn Medicine Lancaster General Health offers the following benefits to employees:
- 100% Tuition Assistance at The Pennsylvania College of Health Sciences
- Paid Time Off and Paid Holidays
- Shift, Weekend and On-Call Differentials
- Health, Dental and Vision Coverage
- Short-Term and Long-Term Disability
- Retirement Savings Account with Company Matching
- Child Care Subsidies
- Onsite Gym and Fitness Classes
Penn Medicine Lancaster General Health is an Equal Opportunity Employer, committed to hiring a diverse workforce.
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Lititz, Pennsylvania, United States Penn Medicine Lancaster General Health Full timeJob SummaryWe are seeking a skilled Clinical Assistant to join our team at the Kissel Hill Outpatient Center. As a Clinical Assistant, you will provide clinical support services to patients under the supervision of a provider and/or licensed nurse.Key ResponsibilitiesGreets and prepares patients for visits with providers, following established rooming...
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