Electronic Security Specialist
1 month ago
Securitas Technology is a leading provider of security solutions, offering a comprehensive portfolio of video, access, intrusion, fire, and integrated systems and services. As a Service Technician II, you will play a critical role in ensuring the seamless operation of our security systems, providing exceptional customer service, and driving business growth.
Key Responsibilities:- Respond to trouble tickets to ensure application uptime and system performance.
- Diagnose and resolve application issues, working individually and as a team.
- Perform preventative maintenance tasks to maximize application availability and identify system faults.
- Document all system modifications through a digital change control tracking system.
- Produce quality technical documentation describing the conceptual and quantitative facets of system deployment.
- Perform pre-deployment end-to-end testing of all upgrades and major modifications.
- Install software upgrades and major modifications on site.
- High School diploma or GED Certificate required.
- Knowledge of installing and troubleshooting low voltage equipment.
- 1+ years of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms experience.
- Strong working knowledge of Microsoft Office.
- Strong written and verbal communications skills.
- Working knowledge of network communications and IP addressing.
- Excellent problem-solving and analytical skills.
- Excellent time management skills.
- Positive attitude and strong work ethic.
- Certifications in enterprise-grade CCTV and Access Control systems a plus.
- Highly competitive salary.
- Company training and industry-leading certification program.
- Company vehicle.
- Company cell phone.
- Medical, dental, vision, and life insurance.
- Company-paid short-term and long-term disability.
- 401K with 60% match up to 6% of salary.
- Paid vacation, holiday, and sick time.
- Educational assistance.
- Exceptional growth opportunities.
- Wide variety of employee discounts on travel, equipment, and more.
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.
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