Customer Service Ambassador

4 weeks ago


Brooklyn, Ohio, United States Michael's Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Help customers locate products, answer questions, and provide solutions to meet their needs.
  • Ensure a fast and friendly checkout experience, executing cash handling to standards.
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards, and complete enrollments.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in the truck unload, stocking, and planogram (POGs) processes.
  • Responsible for completing merchandise recovery and maintenance, including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Interact with others in an accepting and respectful manner, remaining positive and respectful, even in difficult situations.

Requirements:

  • Retail and/or customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment:

Our store is a public retail setting, with all public areas climate controlled. Some stock rooms may not be climate controlled, and some outdoor work may be assigned to retrieve shopping carts or unload trucks. The Frame shop contains glass cutters and heat presses, and work hours include nights, weekends, and early mornings.



  • Brooklyn Heights, Ohio, United States Hobart Service Full time

    Job SummaryWe are seeking a skilled Refrigeration Technician to join our team at Hobart Service. As a key member of our service team, you will be responsible for troubleshooting, diagnosing, and repairing commercial food equipment, including refrigeration units, cooking equipment, and ware washers.Key Responsibilities:Perform electrical and mechanical...

  • Sales Associate

    1 month ago


    Brooklyn, Ohio, United States Hibbett Retail, Inc. Full time

    Job SummaryThe Sales Associate is responsible for providing exceptional customer service and promoting sales in our Hibbett Retail, Inc. stores. This role requires a strong passion for delivering outstanding customer experiences and a keen eye for detail in maintaining a well-organized store environment.Provide top-notch customer service, responding to...

  • Logistics Driver

    4 weeks ago


    Brooklyn, Ohio, United States US Foods Full time

    Drive Your Career Forward with US FoodsAs a Logistics Driver with US Foods, you will play a critical role in delivering exceptional customer service and ensuring the timely arrival of our products. Key Responsibilities:Safely operate a tractor-trailer to customers and meet scheduled delivery timesUnload products from the trailer and place in designated...


  • Brooklyn, Ohio, United States Cognizant North America Full time

    ROLE: Senior Oracle SQL/PLSQL DeveloperWe are Cognizant North AmericaDigital technologies, including analytics and AI, give companies a once-in-a-generation opportunity to perform orders of magnitude better than ever before. However, clients need new business models built from analyzing customers and business operations at every angle to really understand...

  • Kitchen Team Member

    4 weeks ago


    Brooklyn, Ohio, United States Swensons Full time

    Key Responsibilities:As a member of our Kitchen Crew, you will be responsible for creating an energetic atmosphere focused on cooking and serving delicious food. You will be part of a team that creates some of the best burgers in the area, working in our best-in-brand kitchen team.What We Offer:At Swensons, we offer a dynamic work environment, opportunities...

  • Forklift Operator

    4 weeks ago


    Brooklyn, Ohio, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled and safety-conscious Forklift Operator to join our team at Sam's Club. As a Forklift Operator, you will be responsible for safely operating a forklift to move merchandise throughout the facility, as well as receiving, stocking, and organizing merchandise and supplies.This is a fast-paced and dynamic role that...


  • Brooklyn Heights, Ohio, United States A.A. Anderson & Co., Inc. Full time

    Job SummaryA.A. Anderson & Co., Inc. is seeking a highly motivated and experienced Territory Sales Manager to join our Ohio team. The successful candidate will be responsible for generating sales revenue in an assigned geographic sales territory.Key ResponsibilitiesDevelop a thorough technical understanding of products offered and customer...


  • Brooklyn Heights, Ohio, United States Staffing Solutions Enterprises Full time

    Job Title: Home Reorganization ConsultantAbout the Role:We are seeking a highly motivated and driven Home Reorganization Consultant to join our team at Staffing Solutions Enterprises. As a key member of our team, you will be responsible for delivering exceptional customer experiences and achieving our sales growth plan.Key Responsibilities:Provide...

  • Project Manager

    1 month ago


    Brooklyn Heights, Ohio, United States Nidec Motor Corporation Full time

    Job SummaryJob DescriptionNidec Industrial Solutions is a leading provider of motors, drives, and controls. We are seeking a highly skilled Project Manager to join our team in Cleveland, OH.The successful candidate will be responsible for managing multiple projects simultaneously, ensuring timely completion, and exceeding customer expectations. Key...

  • Healthcare Liaison

    4 weeks ago


    Brooklyn Heights, Ohio, United States The MetroHealth System Full time

    Job Summary:The MetroHealth System is seeking a skilled Healthcare Liaison to join our team. As a key member of our healthcare team, you will be responsible for telephonically enrolling, registering, and scheduling appointments for primary care patients into The MetroHealth System (MHS). You will also process prescription refill requests, provide general...


  • Brooklyn Heights, Ohio, United States GrafTech International Full time

    Job SummaryGrafTech International Holdings Inc. is a leading company in the graphite industry, focused on delivering exceptional service and developing innovative technology. We are seeking a highly skilled Sales Account Manager to join our team in Brooklyn Heights, OH. This role will be responsible for growing sales revenue and market share at assigned...


  • Brooklyn Heights, Ohio, United States Mohawk Industries, Inc. Full time

    Warehouse Associate Job DescriptionWe are seeking a highly skilled and detail-oriented Warehouse Associate to join our team at Dal-Tile, a subsidiary of Mohawk Industries.Key Responsibilities:Perform a variety of material handling duties, including receiving, loading/unloading material, and inventory checks.Operate forklift equipment safely and...

  • Sales Director

    4 weeks ago


    Brooklyn Heights, Ohio, United States NIdec Motor Full time

    Nidec Industrial Solutions is a $500M Business Unit of Nidec Corporation, a $18 Billion global company focused on motors, drives, and controls.Our US operations are based in Cleveland, OH. NIS Americas activities span a range of business models including products manufacturing, system engineering and automation, installation, and services.Our customers and...

  • Warehouse Coordinator

    4 weeks ago


    Brooklyn Heights, Ohio, United States Parts Pro Automoitve Full time

    Job SummaryJob SummaryWe are seeking a reliable and hardworking individual to handle inventory at our central warehouse. Key responsibilities include picking store orders, receiving and stocking inventory, and routing delivery drivers. The ideal candidate must be able to lift 50 pounds and be comfortable climbing rolling ladders to reach shelves. No prior...


  • Brooklyn Heights, Ohio, United States UniFirst Full time

    Job Title: Production Team PartnerAbout the Job:UniFirst is seeking a reliable and hardworking Production Team Partner to join our team. As a Team Partner in the Pre-Tunnel Inspection Department, you will be working on a team to help ensure quality assurance for our customers by inspecting garments as you process them through our steam...


  • Brooklyn Heights, Ohio, United States UniFirst Full time

    Production Team Partner RoleAt UniFirst, we're seeking a reliable and hardworking Production Team Partner to join our team. As a Production Team Partner, you'll be working on a team to prepare orders and floor mats for delivery to our customers.Key Responsibilities:Bundle, package, and roll articles in accordance with company requirementsHandle flat good...


  • Brooklyn Heights, Ohio, United States The MetroHealth System Full time

    Job Summary:As a Brand Marketing Manager at The MetroHealth System, you will be responsible for creating and designing broad brand media and advertising activities to drive the desired brand message. This includes developing and implementing marketing strategies to increase brand awareness, patient and referral activity, and community involvement.Key...


  • Brooklyn Heights, Ohio, United States Metro Health Full time

    Job Summary:As a Brand Marketing Manager at MetroHealth, you will be responsible for creating and designing broad brand media and advertising activities to drive the desired brand message. This includes developing and implementing marketing campaigns to increase brand awareness, patient and referral activity, and community involvement.You will work closely...


  • Brooklyn Heights, Ohio, United States Metro Health Full time

    Job Summary:As a key member of the MetroHealth System team, the Financial Reporting Manager will lead the monthly close process, ensuring the accuracy and timeliness of financial statements. This role requires a strong understanding of Generally Accepted Accounting Principles (GAAP) and Government Accounting Standards Board (GASB) standards. The ideal...


  • Brooklyn Heights, Ohio, United States GrafTech International Full time

    Job Summary:GrafTech International Holdings Inc. is a leading company in the graphite industry, focused on delivering exceptional service and cutting-edge technology to its customers. We are seeking a highly skilled and experienced Chief Financial Officer to join our team.The successful candidate will be responsible for directing and overseeing the overall...