Customer Service Representative

6 days ago


Roseburg, Oregon, United States Enterprise Holdings Full time

About Enterprise Holdings

Enterprise Holdings is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. As one of the largest and fastest-growing privately owned automotive rental and leasing companies in North America, we are committed to being the world's best and most trusted mobility company.

Job Summary

We are seeking a Customer Assistance Representative Sr (CAR Sr) to provide exceptional customer service and support at our Roseburg location. This part-time position offers a competitive hourly rate of $17/hour, plus a performance-based monthly bonus of $50-$200. With a generous incentive plan, the potential earnings can reach up to $19/hour or more.

Responsibilities

  • Provide high-level customer service by assisting internal and external customers face-to-face and over the phone.
  • Support branch and rental needs, including administrative tasks and vehicle maintenance.
  • Maintain accurate records and perform various accounting functions as needed.
  • Meet and greet customers in a friendly and timely manner.
  • Assist with assessing vehicle condition upon return and processing returns, check-ins, and exit kiosk transactions.
  • Effectively market the company while interacting with customers.

Requirements

  • Must be at least 18 years old.
  • Valid driver's license required.
  • High school diploma or equivalent necessary.
  • No more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol-related events on driving record in the past 3 years.
  • Able to work in the United States without sponsorship.

Benefits

  • Paid time off.
  • 401(k) + Employer match.
  • Employee discounts.
  • Training and development opportunities.


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