Retail Store Manager
6 days ago
Job Summary:
Cellairis is seeking a highly skilled and experienced District Manager to lead our local network of Cell Phone Repair stores located inside of Wal-mart. As a key member of our team, you will be responsible for managing the daily operations of multiple stores, driving sales growth, and ensuring exceptional customer satisfaction.
Key Responsibilities:
- Store Operations: Manage the day-to-day activities of multiple stores, including employee scheduling, capacity planning, budgeting, and inventory purchasing.
- Sales Growth: Develop and implement sales strategies to drive revenue growth, utilizing data and metrics to inform decision-making.
- Customer Satisfaction: Ensure that all customers receive exceptional service, resolving any issues or concerns in a timely and professional manner.
- Team Management: Build and lead a high-performing team of Store Managers, providing coaching, guidance, and support to ensure their success.
- Inventory Management: Oversee the purchasing and tracking of repair parts and accessory inventory, ensuring that stores are adequately stocked and that inventory levels are optimized.
- Financial Management: Review and reconcile inventory counts and bank deposits, ensuring that financial records are accurate and up-to-date.
- HR Management: Assist with employee terminations, run job ads, hold interviews, and hire new staff members as needed.
Requirements:
- Experience: 2-5 years of experience in a retail sales management role, with a proven track record of driving sales growth and improving customer satisfaction.
- Skills: Excellent verbal and written communication skills, computer skills, and proficiency in MS Office. Ability to crunch numbers and do basic math, genuine customer service skills, and time management and scheduling skills.
- Education: Bachelor's degree in Business Administration or a related field.
- Certifications: Valid Driver's License and ability to pass a background check.
What We Offer:
Cellairis offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.
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