Store Operations Manager

7 days ago


West Chester, Pennsylvania, United States Walgreens Full time
Job Summary:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store in the absence of store management. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Customer Experience:
    • Engage with customers and patients to provide excellent service and resolve any issues that may arise.
    • Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.
  • Operations:
    • Manage cash handling and ensure accurate records are kept.
    • Assist with and coach other team members to work with warehouse and vendor ordering processes.
    • Responsible for registering all related sales on assigned cash register.
  • Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work flexible schedule, including evening and weekend hours.


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