General Manager

1 week ago

Mansfield, Texas, United States MOD Pizza Full time
About the Role

As a General Manager at MOD Pizza, you will be responsible for leading your store to success. This role requires a genuine passion for people, business acumen, and a high level of accountability. We focus on keeping our Flywheel spinning, and our Authentic purpose comes from developing Engaged and Inspired people, making Loyal customers, and achieving our business goals.

Key Responsibilities
  • Store Leadership: Oversee the daily operations of the store, drive business results, and engage customer and team experience.
  • Team Development: Provide leadership to the entire team, with particular attention to the Store Coach and Shift Captains. Leading through others is key to success.
  • Performance Improvement: Identify opportunities to improve store performance, review store results, and develop action plans to achieve success.
  • Community Building: Engage your team in solving problems and successfully achieving your store's goals.
  • Partnerships: Partner with peers and those in leadership to ask for what you need to be successful.
  • Talent Management: Maintain staffing levels through proactive talent recruitment and selection processes.
  • Inventory Management: Build and sustain community relationships, manage store inventory levels, and ensure supplies are ordered, received, processed, and labeled.
  • Cash Management: Maintain accurate, secure, and timely cash management.
  • Communication: Communicate effectively to ensure the team is aware of upcoming initiatives.
  • Facilities Management: Track, report, and fix facilities issues.
MOD Values
  • Embracing Change: Embrace change and seek to learn and improve every day. It's not perfection, it's a commitment to progress.
  • Problem-Solving: Focus on finding the solution, not dwelling on the problem.
  • Generosity: Be generous with your time, show patience and grace when answering questions, and be of service to others.
  • Appreciation: Express appreciation for the generosity of others.
  • Compassion: Show compassion, understanding, and willingness to support others without judgment.
  • Safety: Play a role in creating a safe environment for all customers and team members.
  • Culture: Demonstrate and embody MOD culture and standards.
Requirements
  • Experience: 2 years of General Manager experience in a restaurant.
  • Tenacity: Tenacious spirit and demonstrating pride and sense of ownership for a business.
  • Leadership: Proven success training, developing, and leading teams.
  • Inventory Management: Experience ordering, receiving, and controlling inventory within a food service environment.
  • Certifications: Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date.
  • Age: Must be at least 21 years old.
Preferred Qualifications
  • Education: College Education in Business or Related Field may substitute a portion of required experience.
  • Communication Skills: Strong written and verbal communication skills.
Physical Requirements

As a member of our team, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing, and pulling, and in general handling or moving objects weighing up to 50 pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment, including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with team members and others.

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