Soccer Experience Coordinator
3 weeks ago
At TOCA Football, we're passionate about providing exceptional soccer experiences for players of all levels. We're seeking a highly motivated and customer-focused individual to join our team as a Soccer Experience Coordinator.
This role is perfect for someone who loves soccer and is eager to work in a fast-paced, dynamic environment. As a Soccer Experience Coordinator, you'll be responsible for scheduling customers, communicating our programming and membership model, and providing exceptional customer service.
We're looking for someone who is passionate about soccer, has experience working in a customer-facing role, and is comfortable using technology to manage relationships with clients. If you're a team player with a positive attitude and a contagious passion for soccer, we'd love to hear from you
Key Responsibilities:
- Scheduling customers
- Communicating TOCA's programming and membership model
- Greeting customers and making them feel welcome
- Calling former customers to invite them back to TOCA
- Responding to voicemails and emails
- Opening and closing of the Center
- Ordering supplies
- Assisting Center Manager
Requirements:
- Experience working in a customer-facing role
- Culture fit: a contagious passion for soccer or sports in general
- Positive attitude and a team player
- Willingness to learn: an individual that is teachable, coachable, moldable, and a continuous learner
- High character individual that is good at relationship building, is growth-oriented, and enjoys working with people
- Excellent communication skills
- Comfortable on multiple technological platforms
About TOCA Football:
TOCA Football is an indoor soccer training center developed by a team of soccer professionals. Our mission is to provide quality instruction to enhance the soccer experience for players at all levels, from recreational to collegiate and professional.
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