Seasonal Sales Associate

6 days ago

Mansfield, Texas, United States Westlake Hardware Full time
About Westlake Ace Hardware

A leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Our company is built on a foundation of Core Values that guide our actions and decisions: Service, Passion, Respect, Integrity, Teamwork, and Excellence.

Job Summary

We are seeking a Seasonal Sales Associate to join our team. As a Sales Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with receiving, stocking, and pricing merchandise.

Key Responsibilities

Customer Service:
  • Provide a positive representation of Westlake Ace Hardware to customers.
  • Proactively assist customers in solving problems.
  • Greet customers entering and throughout the store, thanking them when finished and when they are leaving.
  • Possess a friendly, outgoing demeanor and work well with customers and associates.
  • Ensure all pages and calls are answered promptly, courteously, and effectively.
  • Forward any customer complaint that cannot be handled to a member of management.
  • Possess strong product knowledge and knowledge of store layout and location of products.
  • Assist customers throughout the store with personalized, customized service.
Store Operations:
  • Assist in creating a positive, professional, and safe work environment.
  • Assist with receiving, checking in, and stocking merchandise throughout the store.
  • Assist with maintaining back stock levels.
  • Assist with daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise area.
  • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
  • Assist with merchandise resets throughout the store.
  • Provide assistance to Department Specialists, such as price changes and special orders.
  • Ensure signage is current throughout the store.
  • Operate a forklift with proper training.
  • Communicate any Store Support Center issues to the General Manager for follow-up.
  • Communicate any merchandising, cost control, or sales ideas to the General Manager.
  • Participate in store meetings.
  • Be professional in appearance and actions.
  • Perform all other duties as assigned.
Core Values:

We are committed to incorporating our Core Values into daily decisions and interactions with others:
  • SERVICE - Amaze our customers, associates, and communities by delivering on our helpful promise.
  • PASSION - Show our love for the work we do, our customers, and our associates.
  • RESPECT - Appreciate the diversity and inclusivity of our workplace and value every person as unique and important.
  • INTEGRITY - Commit to moral and ethical behavior.
  • TEAMWORK - Work together to achieve extraordinary results.
  • EXCELLENCE - Strive for outstanding results through continuous improvement.
Requirements:

  • High School or GED equivalent.
  • Formal retail experience preferred.
  • Ability to stand, walk, lift (up to 25lbs), and climb.
Compensation:

$11.50

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