Senior Applications Consultant
4 weeks ago
Job Summary
We are seeking a highly skilled Senior Applications Consultant to join our team at Inova Health System. As a key member of our IT Global Applications team, you will play a critical role in standardizing and supporting global CRM processes, onboarding a digital program, and driving innovation in our organization.
About the Role
As a Senior Applications Consultant, you will be responsible for:
- Providing first/second line support of global applications in the commercial business domain
- Working closely with Solutions Architects to translate business demand into feasible IT projects and solutions
- Preparing and executing change management requests
- Managing/collaborating with third-party support
- Collaborating with other team members to ensure knowledge is up-to-date and documented
- Working independently and with users to define and document enhancement requests
- Evaluating, developing, testing, and deploying platform enhancements
- Providing guidance and support to Agile teams in planning, executing, and delivering projects on time and within budget
Requirements
To be successful in this role, you will need:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 5+ years of experience as a Salesforce administrator
- Expertise in the Salesforce platforms, with the ability to build workflows/processes, custom views, and other content of intermediate complexity
- Expertise in CRM processes such as sales/pipeline management, lead management, and marketing
- 2+ years of experience in Sitecore CMS, including Sitecore CMS, Sitecore Experience Platform (XP), and Sitecore Experience Commerce (XC)
- Experience with Sitecore content management, workflow, and personalization features
- Agile project management, preferably as a Scrum Master or Agile Coach
- Experience supporting integration solutions, tools, workflows, and automation
- Effective communication skills, verbally and in writing, with all levels of the organization
- Ability to manage projects, influence direction, and cope with ambiguity
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and deliver quality customer service
About Inova Health System
Inova Health System is a global market leader in lactic acid and its derivatives, and a leading supplier of emulsifiers, functional enzyme blends, minerals, vitamins, and algae ingredients. We use our unique expertise in fermentation and other processes to deliver sustainable solutions for the preservation of food and food production, health, and our planet.
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