Breakfast Attendant
1 month ago
The Complimentary AM Attendant is responsible for delivering exceptional service to guests in a timely and courteous manner within the hotel's breakfast area. This role requires a strong understanding of hotel-brand standards, guest expectations, and the unique characteristics of the hotel and local area.
Responsibilities- Provide attentive, friendly, and courteous service to guests in the breakfast area.
- Maintain a clean and organized breakfast area, including restocking supplies and ensuring quality control of menus.
- Accommodate special requests and offer alternatives to guests.
- Communicate effectively with all departments regarding in-house VIPs and special requests.
- Support beverage and food service areas as needed, including washing dishes and restocking equipment.
- Answer telephones according to standards and have a thorough knowledge of menus and current specials.
- Perform opening and closing procedures, side work duties, and cashiering functions.
- Represent the company with a high level of trust and responsibility, exercising sound judgment and good character.
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass a responsible serving course.
- Must be able to obtain and provide a Food Handlers card as required by city/county/state.
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Ability to handle stressful situations in a calm and professional manner.
TownePlace Suites Minneapolis West is a long-term stay hotel located 3 blocks from the Shops at West End and area nightlife. Our hotel offers all-suite accommodations with complimentary high-speed wireless internet, fully equipped kitchens, and a 24-hour Market. We are a pet-friendly hotel with a seasonal outdoor pool and updated fitness center.
Benefits- Competitive benefits package, including medical, dental, and vision coverage.
- Short-term and long-term disability income.
- Term life and AD&D insurance.
- Paid time off.
- Employee assistance program.
- 401k retirement plan.
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