Breakfast Attendant

1 month ago


Valley Park, Missouri, United States TownePlace Minneapolis W Full time
Job Summary

The Complimentary AM Attendant is responsible for delivering exceptional service to guests in a timely and courteous manner within the hotel's breakfast area. This role requires a strong understanding of hotel-brand standards, guest expectations, and the unique characteristics of the hotel and local area.

Responsibilities
  • Provide attentive, friendly, and courteous service to guests in the breakfast area.
  • Maintain a clean and organized breakfast area, including restocking supplies and ensuring quality control of menus.
  • Accommodate special requests and offer alternatives to guests.
  • Communicate effectively with all departments regarding in-house VIPs and special requests.
  • Support beverage and food service areas as needed, including washing dishes and restocking equipment.
  • Answer telephones according to standards and have a thorough knowledge of menus and current specials.
  • Perform opening and closing procedures, side work duties, and cashiering functions.
  • Represent the company with a high level of trust and responsibility, exercising sound judgment and good character.
Requirements
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass a responsible serving course.
  • Must be able to obtain and provide a Food Handlers card as required by city/county/state.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to handle stressful situations in a calm and professional manner.
About Us

TownePlace Suites Minneapolis West is a long-term stay hotel located 3 blocks from the Shops at West End and area nightlife. Our hotel offers all-suite accommodations with complimentary high-speed wireless internet, fully equipped kitchens, and a 24-hour Market. We are a pet-friendly hotel with a seasonal outdoor pool and updated fitness center.

Benefits
  • Competitive benefits package, including medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401k retirement plan.

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