Technical Support Specialist

4 days ago


Southfield, Michigan, United States Blue Chip Talent Full time

Job Summary:

The Blue Chip Talent team is seeking a skilled Technical Support Specialist to provide expert technical assistance to end-users, manage IT assets, and ensure efficient deployment of software and hardware.

Key Responsibilities:

  • Provide first-line technical support to end-users, resolving hardware, software, and network issues.
  • Respond to support tickets, emails, and phone calls in a timely and professional manner.
  • Assist in setting up and configuring computers, peripherals, and mobile devices.
  • Create and maintain system images for various hardware configurations.
  • Deploy software applications and updates using deployment tools.
  • Manage and execute hardware and software rollouts, ensuring minimal disruption to end-users.
  • Assist in the administration of user accounts, permissions, and access controls.
  • Monitor system performance and security, applying patches and updates as needed.

Requirements:

  • 3+ years of experience as an IT Support Specialist
  • Experience working with an MSP is a bonus
  • Proven experience as an IT Support Specialist or similar role.
  • Expertise in imaging and deployment processes and tools (e.g., MDT, SCCM, WDS).
  • Proficient in Windows and macOS operating systems.
  • Strong knowledge of network protocols, hardware, and software troubleshooting.
  • This role will be traveling throughout Metro Detroit.


  • Southfield, Michigan, United States Road Ready Inc Full time

    Job Title: Technical Support SpecialistAt Road Ready Inc, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring their products are functioning correctly and resolving any issues that may arise.Key...


  • Southfield, Michigan, United States Playtech Full time

    {"**Job Title:** IT Technical Support Specialist**About the Role:**We are seeking a skilled IT Technical Support Specialist to join our team at Playtech. As a key member of our technical support team, you will be responsible for providing top-notch support to our internal stakeholders.**Key Responsibilities:*** Provide technical support for desktops,...


  • Southfield, Michigan, United States Playtech Full time

    Job Title: IT Technical Support Specialist Job Summary: We are seeking an experienced IT Technical Support Specialist to join our team at Playtech. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our internal teams and external partners. Key Responsibilities: * Provide technical support...


  • Southfield, Michigan, United States Road Ready Inc Full time

    Technical Support SpecialistJoin Road Ready Inc as a Technical Support Specialist and play a critical role in providing exceptional technical support to our customers. As a key member of our team, you will be responsible for delivering top-notch support services, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Provide...


  • Southfield, Michigan, United States Playtech Full time

    Job Title: IT Technical Support SpecialistJob Summary:We are seeking a highly skilled IT Technical Support Specialist to join our team at Playtech. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide...


  • Southfield, Michigan, United States Playtech Full time

    Job Title: IT Technical Support SpecialistJob Summary:We are seeking a highly skilled IT Technical Support Specialist to join our team at Playtech. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide...


  • Southfield, Michigan, United States Raymond James Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our Technology Service Center team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers via multiple communication channels.Key ResponsibilitiesProvide solutions to a wide variety of technology-related...


  • Southfield, Michigan, United States Lucid Motors Full time

    Job DescriptionAs a key member of the Lucid Motors team, the Automotive EV Technical Support Specialist plays a vital role in ensuring customer satisfaction with their Lucid Motors vehicle hardware and software. This role requires a customer-first approach, with a focus on providing timely and effective technical support to customers.ResponsibilitiesProvide...


  • Southfield, Michigan, United States Lucid Motors Full time

    Job DescriptionAs a key member of the Lucid Motors team, the Automotive EV Technical Support Specialist plays a vital role in delivering exceptional customer experiences. This role requires a customer-centric approach, technical expertise, and excellent communication skills to resolve complex issues related to Lucid Motors vehicles.Key...


  • Southfield, Michigan, United States Lucid Motors Full time

    Job Title: Automotive EV Technical Support SpecialistAs a key member of the Lucid Motors team, you will play a crucial role in providing exceptional customer support to our valued clients. Your primary responsibility will be to assist customers with technical issues related to their Lucid Motors vehicles, ensuring that their experience is seamless and...


  • Southfield, Michigan, United States Playtech Full time

    Job Title: IT Support SpecialistPlaytech is seeking an IT Support Specialist to join our team in Michigan. As an IT Support Specialist, you will be responsible for providing technical support for our video streaming equipment, data, optical and network communication systems.Key Responsibilities:Provide technical support for video streaming equipment, data,...


  • Southfield, Michigan, United States Antech Diagnostics Full time

    Job Title: Field Support SpecialistAt Antech Diagnostics, we are seeking a highly skilled and experienced Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing outstanding installation, onboarding, and training support to our customers, ensuring they have the necessary skills and knowledge to...


  • Southfield, Michigan, United States Evolution Full time

    Job Title: Equipment Support SpecialistWe are seeking a highly skilled Equipment Support Specialist to join our team at Evolution. As a key member of our technical team, you will be responsible for ensuring the smooth operation of our casino equipment, including roulette wheels, shuffle machines, and other technical systems.Responsibilities:Installation,...


  • Southfield, Michigan, United States Evolution Americas Full time

    Job Title: Equipment Support SpecialistEvolution Americas is seeking a skilled Equipment Support Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our gaming equipment, including roulette wheels, shuffle machines, and other technical systems.Key Responsibilities:Installation,...


  • Southfield, Michigan, United States Evolution Full time

    Job Title: Equipment Support SpecialistJoin Evolution, a leading developer and supplier of virtual casino games, as an Equipment Support Specialist. In this role, you will be responsible for ensuring the smooth operation of our gaming equipment, including tables and shuffle machines.Key Responsibilities:Installation, maintenance, and repair of gaming...


  • Southfield, Michigan, United States Antech Diagnostics Full time

    Job Title: Field Support SpecialistWe are seeking a highly skilled and experienced Field Support Specialist to join our team at Antech Diagnostics. As a Field Support Specialist, you will play a critical role in supporting our customers in the installation, training, and ongoing support of our diagnostic solutions.Key Responsibilities:Provide exceptional...


  • Southfield, Michigan, United States Antech Diagnostics Full time

    Job Title: Field Support SpecialistJoin Antech Diagnostics, a leading provider of veterinary diagnostic solutions, as a Field Support Specialist. In this role, you will play a critical part in ensuring the successful installation, training, and ongoing support of our diagnostic solutions to veterinary clinics across the country.Key Responsibilities:Provide...

  • IT Support Specialist

    4 weeks ago


    Southfield, Michigan, United States Playtech Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Playtech. As a key member of our technical support team, you will be responsible for providing technical assistance and support to our users, ensuring that our video streaming equipment and data communication systems are running smoothly and efficiently.Key...

  • IT Support Specialist

    4 weeks ago


    Southfield, Michigan, United States Playtech Full time

    Job Title: IT Tech Support-OnsiteCompany Description:PT Services (Delaware) LLC is a leading provider of online gaming software solutions, part of the renowned Playtech group. With a strong focus on innovation and development, we strive to deliver cutting-edge solutions to the gaming industry.Our studios feature state-of-the-art cameras, broadcasting in...


  • Southfield, Michigan, United States Raymond James Full time

    Job SummaryThis role is responsible for supervising a team of technical support professionals, providing first-level support in a customer-centric environment to ensure service levels are achieved. The successful candidate will be responsible for monitoring response times, evaluating client satisfaction levels, and ensuring associates meet productivity and...