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District Manager

2 months ago

Springfield Missouri, United States Brosnan Risk Consultants Full time
{"Job Title": "District Manager", "Job Summary": "We are seeking a highly skilled and experienced District Manager to join our team at Brosnan Risk Consultants. As a key member of our leadership team, you will be responsible for delivering exceptional service to our clients while continuously improving the client relationship, ensuring quality assurance, and contract compliance.", "Responsibilities": "

* Ensure vehicles are properly maintained and may administer training when required, with the assistance of the logistic specialist and operations manager.

* Recognize and cultivate new business opportunities within their assigned market.

* Deliver high-quality customer service, conduct regular contact with clients, ensure service quality and initiate corrective action when necessary.

* Meets regularly with clients for status updates and addresses any actual or potential problems.

* Identify opportunities and execute plans to improve client satisfaction and retention.

* Interact with all levels of management to ensure successful daily operations are met.

* Document, revise, and advise action plans to improve scheduling performance and function for overtime.

* Conduct regular site visits to customer locations to ensure employees maintain a high code of conduct.

* Provides input into termination, compensation, and promotion decisions.

* Proficient in web-based applications, computer systems, and programs (Microsoft Word, Excel, and PowerPoint) to effectively edit and create reports, database entries, and presentation materials.

* Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement.

* Maintain confidentiality of all information and data.

* Oversee Regional Account Managers while reporting to the regional manager.

* Address any issues and provide feedback to ensure that each officer and client's needs are heard and met.

", "Requirements": "

* Team Building and Leadership across decentralized locations.

* Proven track record of extreme ownership regarding team performance

* Experience building and maintaining a culture of accountability

* Training Development and Delivery

* Ability to quickly adapt to changing conditions; Hasty decision-making.

* Ability to professionally enforce Uniform, Equipment, and Performance standards through subordinates for the broader team.

* Ability to analyze performance metrics, identify problem areas, and rectify them through direct action.

* Ability to Operationally Align your District with the Region Manager's intent and the Company's Strategic Initiatives.

* Training Development and Delivery

* State Security Regulations and Compliance Knowledge

* Large Event Security Leadership

* Proposal Review and Writing

* Must have a valid driver's license

* Must have reliable transportation to travel between client sites

", "Compensation": "USD $75,000.00/Yr. - USD $85,000.00/Yr.", "Location": "Springfield, MO 65803"}