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Retail Sales Associate

2 months ago

Portland, Oregon, United States Dick's Sporting Goods Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, and proactively approach customers to understand their needs and provide support.
  • Sales Transactions: Process customer sales transactions and returns in accordance with established procedures, ensuring accuracy and efficiency.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, and promote them to customers in a way that meets their needs and exceeds their expectations.
  • Teamwork: Collaborate with colleagues to achieve sales goals and provide support across the store, including during peak periods.
  • Store Operations: Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures, and maintain confidentiality of all company information.
Requirements
  • Experience: Prior retail sales, cashier, or customer-focused experience preferred.
  • Physical Demands: Ability to stand, bend, stoop, reach, push, pull, and lift up to 15 to 35 pounds occasionally (up to 5 times per hour).
  • Work Environment: Ability to work extended periods of time (up to 4 hours) standing or walking, and perform repetitive motions for short periods of time (up to 2 hours continuously).