AI Solutions Manager

15 hours ago

Houston, Texas, United States C3, Inc. Full time
AI Solutions Manager

C3 AI is seeking a highly skilled AI Solutions Manager to lead the creation and development of complex enterprise AI solutions. The ideal candidate will have a track record of driving tangible business value and outcomes for customers as a trusted advisor.

The AI Solutions Manager will collaborate with executive stakeholders to define use cases, transform them into specifications, and lead solution configuration and deployment at scale. They will also work across internal and external teams to identify product opportunities, expand C3 AI solutions within customers' organizations, and influence the C3 AI product roadmap.

Responsibilities:

  • Collaborate with customers to craft compelling AI use cases that drive business value and translate use cases into detailed requirements and specifications.
  • Turn business requirements into AI application features and capabilities, map use cases to granular team tasks, and produce detailed project work plans.
  • Lead solution development with a team of engineers, architects, data scientists, product managers, QA, and DevOps to deliver successful deployments.
  • Work across internal teams to make necessary trade-offs between short-term customer deliverables and long-term product roadmap items.
  • Anticipate stakeholder needs, remove obstacles, track and address risks before they become issues, and manage expectations.
  • Quantify and track value metrics that can be realized from C3 AI solutions.
  • Advise executive customer stakeholders on future use case roadmaps and drive customer success and adoption with a focus on customer retention and expansion.
  • Develop high-quality and polished internal and external communications to influence customer and C3 AI success.
  • Communicate effectively and proactively with customers to build trusted relationships.
  • Travel to customer sites (20% average).

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, Statistics, Mathematics, Operations Research, or similar field; Advanced Engineering degree or MBA preferred.
  • Minimum of 6-10 years business consulting and product or delivery management experience with enterprise SaaS solutions.
  • Experience leading customer engagements with substantial exposure and involvement with AI/ML, data science, cloud infrastructure, solution architecture, application development, and data engineering.
  • Credible customer presence. Capable of communicating effectively and stepping into a trusted advisor role.
  • Strong customer orientation with a drive to build intimacy with users and their organizations' needs.
  • Data-driven, analytically oriented, with a commitment to process improvement.
  • Demonstrated ability to navigate between the business and technical domains of a software implementation project while providing leadership in both areas.
  • Excellent presentation and written communication skills with keen attention to detail.

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

C3 AI provides excellent benefits, a competitive compensation package, and generous equity plan.

California Pay Range $122,000—$185,000 USD

C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.

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