Service Greeter/Porter

1 month ago

Pensacola, Florida, United States Sonic Automotive Full time

Job Summary:

The Service Greeter/Porter is a key member of our service team, responsible for ensuring smooth and efficient traffic flow through the facility and increasing customer convenience.

Key Responsibilities:

  • Greet customers entering the service area with a friendly and professional attitude, answering their questions and directing them to the appropriate person or location.
  • Determine if customers have an appointment, recording their name, VIN, tag number, mileage, and existing vehicle damage.
  • Control service traffic flow, parking, and assist with loaner vehicles as needed.
  • Drive safely and report any lot damage immediately.
  • Retrieve customer vehicles at the cashier for pick-up, wait at the vehicle for the customer, and thank them for their business.
  • Install disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
  • Deliver keys and repair order hard copies to the Service Advisor immediately after parking a vehicle in the service parking lot.
  • Maintain a clean and safe service drive area, free of trash, water, leaves, and dirt.
  • Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
  • Make key tags for vehicles.
  • Maintain a professional appearance.
  • Perform other duties as assigned.
  • Follow all company safety policies and procedures, and immediately report any accidents to a manager or supervisor.

Requirements:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • All applicants must be authorized to work in the USA.
  • All applicants must perform duties and responsibilities in a safe manner.
  • All applicants must be able to demonstrate the ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver's license.

About Sonic Automotive:

Sonic Automotive is a leading automotive retailer with a cooperative, team-based approach. We offer comprehensive training, competitive compensation, and unparalleled benefits. Join our organization and experience the best that a career in the automotive industry has to offer.

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