Current jobs related to Lead IT Support Technician - Austin, Texas - ProCore CPA

  • Lead Technician

    4 weeks ago

    Austin, Texas, United States Paladin Technologies Full time

    Job Title: Lead TechnicianWe are seeking a highly skilled and experienced Lead Technician to join our team at Paladin Technologies. As a Lead Technician, you will play a crucial role in the design, installation, and maintenance of structured cabling systems for our clients.Key Responsibilities:Lead a team of technicians in the installation, termination, and...

  • Radiology Technician

    2 weeks ago

    Austin, Texas, United States HealthCare Support Full time

    Radiology Technician Job OpportunityWe are seeking a skilled Radiology Technician to join our team at HealthCare Support. This is a travel position located in Austin, Texas, with a 13-week contract.Job DetailsSpecialty: Radiology TechnicianDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 13 weeksHours per week: 36Shift: 12 hoursEmployment...

  • Radiology Technician

    2 weeks ago

    Austin, Texas, United States HealthCare Support Full time

    Job Title: Radiology TechnicianWe are seeking a skilled Radiology Technician to join our team at HealthCare Support. As a Radiology Technician, you will be responsible for operating medical imaging equipment to produce high-quality images for diagnostic purposes.Job Summary:This is a 13-week contract position located in Austin, Texas. The successful...

  • Automotive Lead Technician

    2 weeks ago

    Austin, Texas, United States Tuffy Tire and Auto Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Lead Technician to join our team at Tuffy Tire and Auto Service. As a key member of our team, you will be responsible for providing exceptional automotive repair services to our customers.ResponsibilitiesLead a team of automotive technicians in providing high-quality repair services to...

  • Lead Technician

    2 weeks ago

    Austin, Texas, United States Paladin Technologies Full time

    Job SummaryWe are seeking a highly skilled Lead Technician to join our team at Paladin Technologies. As a key member of our team, you will play a crucial role in the design, installation, and maintenance of structured cabling systems for our clients.Key ResponsibilitiesLead a team of technicians in the installation, termination, and testing of copper and...

  • Lead AV Technician

    1 month ago

    Austin, Texas, United States NSC Technologies Full time

    Job Title: Lead Audio Visual TechnicianLocation: Austin, TXWe are seeking an experienced audio-visual service technician to join our team at NSC Technologies in Austin, TX. As a Lead AV Technician, you will be responsible for installing and maintaining audio-visual systems in a variety of settings.Key Responsibilities:Install and configure audio-visual...

  • Automotive Lead Technician

    2 weeks ago

    Austin, Texas, United States Bridgestone Americas Full time

    Job Title: Automotive Lead TechnicianJoin Bridgestone Americas, a leading tire and automotive services company, as an Automotive Lead Technician. In this role, you will be responsible for leading a team of technicians in diagnosing and repairing complex automotive issues.About the RoleThe Automotive Lead Technician will be responsible for:Diagnosing and...

  • Automotive Lead Technician

    1 week ago

    Austin, Texas, United States LKQ Full time

    Job Summary: We are seeking a highly skilled and experienced Automotive Lead Technician to join our team at LKQ. As a key member of our service department, you will be responsible for performing complex repairs and maintenance on a wide range of vehicles, while providing exceptional customer service and mentoring junior technicians.Key...

  • Automotive Lead Technician

    4 weeks ago

    Austin, Texas, United States Bridgestone Americas Full time

    Job Title: Automotive Lead TechnicianJoin Bridgestone Americas, a leading tire and automotive services company, as an Automotive Lead Technician. In this role, you will be responsible for leading a team of technicians in diagnosing and repairing complex automotive issues.About the RoleThe Automotive Lead Technician will be responsible for:Diagnosing and...

  • Lead Technician

    1 month ago

    Austin, Texas, United States Digital Installers, Inc. Full time

    Job Title: Lead TechnicianAt Digital Installers, Inc., we are seeking a highly skilled and experienced Lead Technician to join our team. As a key member of our installation team, you will be responsible for the timely completion of installs and service calls, working independently and collaboratively with other installers to ensure seamless execution.Key...

  • Automotive Lead Technician

    2 weeks ago

    Austin, Texas, United States LKQ Full time

    Job SummaryThis position is responsible for performing electrical, mechanical, and diagnostic procedures on various vehicle makes and models while delivering exceptional customer service. The Lead Technician will mentor, train, and assist other technicians in completing work, ensuring high-quality results and efficient service delivery.Key...

  • Automotive Lead Technician

    2 weeks ago

    Austin, Texas, United States Tuffy Tire and Auto Service Full time

    Lead Automotive Technician Job SummaryWe are seeking a skilled and experienced Lead Automotive Technician to join our team at Tuffy Tire and Auto Service. As a key member of our team, you will be responsible for providing exceptional vehicle repair services to our customers.Responsibilities:Perform vehicle repair work with efficiency and accuracy, utilizing...

  • Lead Auto Glass Technician

    2 weeks ago

    Austin, Texas, United States Magic Glass Repair Full time

    Job Title: Lead Auto Glass TechnicianAs a Lead Auto Glass Technician at Magic Glass Repair, you will play a crucial role in coordinating our mobile techs and ensuring the best possible outcomes for our customers and the company.Key Responsibilities:Lead a team of technicians in the field, utilizing your expertise to provide exceptional service and...

  • Lead Maintenance Technician

    2 weeks ago

    Austin, Texas, United States Eureka Multifamily Group, LP Full time

    Job Title: Lead Maintenance TechnicianAt Eureka Multifamily Group, LP, we are seeking a highly skilled and experienced Lead Maintenance Technician to join our team. This is a critical role that requires a strong background in maintenance and repair, as well as excellent leadership and communication skills.Job Summary:The Lead Maintenance Technician will be...

  • Senior Software Support Specialist

    2 weeks ago

    Austin, Texas, United States Yochana IT Full time

    Job OverviewYochana IT is seeking a skilled Development Support Engineer to join our team. As a key member of our software development community, you will provide critical support to our internal software applications and tooling.Key Responsibilities:Respond to and triage support requests from client engineersCommunicate and escalate issues to the proper...

  • Automotive Lead Technician

    1 month ago

    Austin, Texas, United States Tuffy Tire and Auto Service Full time

    Lead Automotive Technician Job SummaryWe are seeking a skilled and experienced Lead Automotive Technician to join our team at Tuffy Tire and Auto Service. As a key member of our team, you will be responsible for providing exceptional vehicle repair services to our customers.Responsibilities:Perform vehicle repair work with efficiency and accuracy, utilizing...

  • Home Automation Lead Technician

    4 weeks ago

    Austin, Texas, United States Homeva Full time

    Lead Technician - Home AutomationWe're seeking a highly skilled and experienced Lead Technician to join our team at Homeva. As a key member of our team, you will be responsible for overseeing the installation and maintenance of our home automation systems.Key Responsibilities:Lead and manage a team of installers to ensure seamless and efficient...

  • Lead Service Technician

    5 days ago

    Austin, Texas, United States Atlantic Housing Foundation Full time

    About the Lead Service Technician RoleThe Lead Service Technician is a key member of our maintenance team at Atlantic Housing Foundation. This role is responsible for ensuring that our communities meet the highest standards of safety, appearance, and operation. The successful candidate will have a strong background in multifamily maintenance, with experience...

  • Travel Nurse RN Lead

    2 weeks ago

    Austin, Texas, United States Lead Health Full time

    Transform Your Healthcare Career with Lead HealthstaffWe're seeking a highly skilled Surgery - CVOR Registered Nurse (RN) to join our esteemed team at Lead Healthstaff. As a valued member, you'll have the opportunity to make a positive impact on patient care while enjoying a high-paying and flexible lifestyle.Exceptional Benefits PackageWeekly Pay - Receive...

  • Lead Technician Instructor

    4 days ago

    Austin, Texas, United States Michael Page Full time

    The Michael Page team is seeking a highly skilled Lead Technician Instructor to join our dynamic team in Austin, TX. As a key member of our training department, you will be responsible for designing and implementing training programs for technicians related to electric vehicle repair and maintenance.Key Responsibilities:Develop and execute training programs...

Lead IT Support Technician

2 months ago

Austin, Texas, United States ProCore CPA Full time
Position Overview
We are seeking a

Lead IT Support Technician

to become a vital part of ProCore CPA's IT Services team. In this capacity, you will deliver exceptional support to our staff across various locations. Your efforts will enhance employee efficiency by providing assistance with our technological resources and IT operations.
As a

IT Support Technician


you will collaborate with our IT systems and engineering teams to troubleshoot issues, respond to inquiries, offer hardware support, set up new devices, and contribute to organization-wide IT projects.

Ideal candidates are enthusiastic learners, willing to share insights, self-motivated, and adept at executing our incident management protocols to ensure our IT services function seamlessly for our users.

Strong technical, analytical, and problem-solving abilities are essential to succeed in our rapidly evolving SaaS environment.
This role reports to the Senior Manager of IT Support.

Key Responsibilities:
Manage your own ticket queue in accordance with service level agreements and established procedures.
Serve as a technical escalation point for the End User Support team.

Handle tasks related to the daily operations of several large-scale enterprise business systems, including operation, training, troubleshooting, diagnosing, and supporting these systems (Google Workspace, Windows, Mac OS, Slack, etc.).

Support office events by providing and managing audiovisual technical solutions.

Actively share knowledge throughout the organization, engage in knowledge-sharing initiatives to develop best practices, conduct in-depth technology/application sessions, and mentor junior staff and new hires.

Continuously seek to enhance our service offerings for end users, assisting with improvements and education in a specialized focus area that evolves quarterly.


Qualifications:
Minimum of 5 years of experience in an IT support role within a corporate setting.
Proficient in Windows, Linux, and Mac OS environments.
Experience with scripting and automation tools.

Hands-on experience with IT systems such as Active Directory, Okta, Microsoft 365, Google Workspace, Zoom, Slack, and related technologies, along with a solid understanding of computer networks (LAN/WAN/wireless/VPN).

Strong customer service orientation and a genuine desire to assist others.

The ability to collaborate across departments to identify trends and areas for potential enhancement in IT services provided to the organization.

Associate's or Bachelor's Degree in Computer Science, Management Information Systems, IT, or a related field, or equivalent experience.
Effective communicator with excellent verbal and written communication skills.
Must be able to lift at least 25 lbs and read a 24" monitor at a resolution of 1920x1080.

Additional Information
Base Pay Range: $30 - $41. Eligible for Equity Compensation.

ProCore CPA is dedicated to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role.

Actual compensation will be determined based on a candidate's job-related skills, experience, education or training, and location.
Benefits and Perks

At ProCore CPA, we invest in our employees and provide a comprehensive range of benefits and perks to support your growth and well-being.

From generous paid time off and healthcare coverage to career development and enrichment programs, discover more about what we offer and how we empower you to excel.

About Us
ProCore CPA is dedicated to building innovative solutions that enhance the construction industry.

We provide cloud-based management software that assists clients in efficiently constructing various infrastructures, including skyscrapers, hospitals, retail centers, airports, and housing complexes.

At ProCore CPA, we have cultivated a culture that encourages ownership of work and provides resources to explore new ideas.

We are an equal-opportunity employer and welcome individuals from all backgrounds. We thrive in a diverse, dynamic, and inclusive environment.

We do not tolerate discrimination against employees based on age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

If you would like to stay informed about new opportunities at ProCore CPA, consider joining our Talent Community.