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Customer Support Specialist

2 months ago

Bossier City, Louisiana, United States Johnson Controls International Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Support Coordinator to join our team at Johnson Controls International. In this role, you will be responsible for coordinating employee safety statistics, tracking safety training, managing truck inventory counts, generating on-call schedules, and assisting with customer surveys.

Key Responsibilities
  • Coordinate employee safety statistics and track safety training to ensure compliance with company policies and regulations.
  • Manage truck inventory counts to ensure accurate tracking and reporting of inventory levels.
  • Generate on-call schedules to ensure adequate coverage for customer support needs.
  • Assist with customer surveys to gather feedback and improve customer satisfaction.
  • Work with the CRC team to ensure seamless integration of systems and processes.
Requirements

To be successful in this role, you will need:

  • Excellent organizational and communication skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer

As a Customer Support Coordinator at Johnson Controls International, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.