Surveillance Operations Manager

2 weeks ago

Sahuarita, Arizona, United States Desert Diamond Casinos and Entertainment Full time
Job Summary

Desert Diamond Casinos and Entertainment is seeking a highly skilled and experienced Surveillance Operations Manager to oversee the operations and administration of the Surveillance department at our Sahuarita and Tucson locations. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of surveillance and security principles.

Key Responsibilities
  • Review and analyze daily shift reports, incident reports, and investigation summaries to ensure accuracy and completeness.
  • Conduct thorough investigations and crime analysis to identify trends and patterns.
  • Oversee the integrity and chain of evidence of all video and digital evidence related to investigations.
  • Develop and implement training programs for Surveillance department staff on internal and external cheating and theft techniques, advantage play techniques, surveillance techniques, and other relevant topics.
  • Stay up-to-date on relevant laws, regulations, and industry standards, including those related to National Indian Gaming Commission (NIGC), Arizona Department of Gaming (ADOG), and Tohono O'odham Gaming Office (TOGO).
  • Testify in court as needed to provide expert testimony on observed and recorded criminal activity.
  • Approve shift schedules and ensure accurate attendance records for Surveillance department staff.
  • Implement and train staff on procedures, forms, and logs in the Surveillance department.
  • Update and maintain all information for Surveillance on relevant databases.
  • Oversee the digital system and utilize data to inform management decisions.
  • Supervise the daily activities of Surveillance department staff.
  • Prepare documentation of findings and submit recommendations to the Surveillance Director.
  • Develop and maintain filing systems for pending and completed investigations.
  • Conduct performance evaluations for Surveillance department staff.
  • Maintain a positive and professional work environment and ensure good communication with team members.
  • Ensure adequate coverage for all shifts and ensure all surveillance equipment is functioning properly.
  • Ensure all video logs and reports are completed and all gaming irregularities are reported to the Tohono O'odham Gaming Office.
  • Assist in internal and external investigations conducted by the Tohono O'odham Gaming Office or authorized Law Enforcement Agency.
  • Operate and monitor surveillance equipment.
  • Contribute to a team effort and accomplish related results as required.
Requirements
  • Associate's degree in Criminal Justice Sciences, Business, or a related field, plus 5 years of casino surveillance experience in a supervisory capacity.
  • Equivalent combination of education and progressive, relevant, and direct experience may be considered in lieu of degree requirement.
  • No felony, theft, or stealing convictions.
  • Ability to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license.
Preferred Qualifications
  • Knowledge and training in investigative procedures and techniques.
  • Knowledge and training in interviewing and interrogation techniques.
  • Knowledge and training in internal and external cheating and theft techniques, casino game protection techniques, card counting and advantage play techniques, and casino surveillance techniques.
  • Knowledge and ability of leadership, management, training, mentoring, and coaching techniques.
  • Knowledge of surveillance systems, cameras, and digital recording equipment.
  • Knowledge of safety operations and procedures, safety methods and practices, and public/customer service skills in a casino environment.
  • Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
  • Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
  • Knowledge of Policies and Procedures.
  • Knowledge of fraud detection.
  • Ability to operate surveillance equipment.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to operate a two-way radio.
  • Ability to work in a stressful, fast-paced environment.
  • Ability to communicate, read, and write clearly in English.
  • Ability to demonstrate outstanding guest service at all times.
  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels.
  • Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice, and desire to help when dealing with people.
  • Ability to analyze situations and adopt appropriate courses of action.
  • Ability to exercise independent judgment.
  • Ability to continually seek improvement in results.
  • Ability to work extended hours and various work schedules.
  • Ability to perform in a professional appearance and manner.
  • Ability to maintain a clean driving record.
  • Ability to use good judgment and foresight.
  • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).

  • Electrical Operations Manager

    2 weeks ago

    Sahuarita, Arizona, United States Career Pathway Full time

    Job SummaryWe are seeking an experienced Electrical Operations Manager to lead our Electrical and Instrumentation Maintenance team. The successful candidate will be responsible for planning, directing, and supervising the work of the team to maintain electrical, controls, motors, and instrumentation equipment throughout our operations.Key...

  • Sports Betting Operations Manager

    3 weeks ago

    Sahuarita, Arizona, United States Ddcaz Full time

    Job SummaryWe are seeking a highly skilled and experienced Sports Betting Operations Manager to join our team at Ddcaz. As a key member of our sports betting department, you will be responsible for overseeing the day-to-day operations of our sports betting operation, ensuring compliance with all regulatory requirements, and providing exceptional customer...

  • Vice President of Operations

    4 weeks ago

    Sahuarita, Arizona, United States Community Health Systems Full time

    Community Health Systems is a comprehensive healthcare organization dedicated to providing exceptional and accessible medical services to diverse communities. Our facilities encompass a wide array of services, from specialized surgical interventions to essential primary care.As a key player in our operational leadership, the Vice President of Operations will...

  • Field Operations Laborer

    4 weeks ago

    Sahuarita, Arizona, United States Copper World Inc Full time

    Position OverviewUtility Crew Laborers Company: Copper World, Inc. Reporting Structure:Reports to: Utility Crew / Projects SupervisorManager Once Removed: Mine ManagerJob Type:Full-time About Copper World, Inc.:Copper World, Inc. is a leading mining enterprise focused on copper extraction, with a robust portfolio of operations and a pipeline of growth...

  • Electrical Operations Lead

    3 weeks ago

    Sahuarita, Arizona, United States Career Pathway Full time

    Job Summary:We are seeking an experienced Electrical Maintenance Manager to lead our team of skilled electricians and instrument technicians in maintaining and repairing complex electrical and instrumentation systems throughout our operations.Key Responsibilities:Team Leadership: Provide direction and supervision to department maintenance personnel, ensuring...

  • Chief Operating Officer

    3 weeks ago

    Sahuarita, Arizona, United States Northwest Sahuarita Hospital Full time

    About Northwest Sahuarita HospitalWe are an integrated healthcare network committed to delivering high-quality, accessible healthcare to our community. Our hospital is equipped to offer a broad range of services, including emergency care, diagnostic imaging, and laboratory services.Job SummaryThe Chief Operating Officer (COO) is a key leadership position...

  • Chief Operating Officer

    2 weeks ago

    Sahuarita, Arizona, United States Northwest Sahuarita Hospital Full time

    About Northwest Sahuarita HospitalWe are an integrated healthcare network committed to delivering high-quality, accessible healthcare to our community. Our hospital is equipped to offer a broad range of services, including emergency care, diagnostic imaging, and laboratory services.Job SummaryThe Chief Operating Officer (COO) is a key leadership position...

  • Server II

    3 weeks ago

    Sahuarita, Arizona, United States Ddcaz Full time

    Job Summary:The Server II is responsible for maintaining efficient and courteous food and beverage operations by greeting guests, anticipating their needs, providing knowledgeable food and beverage service, and providing consistent professional guest relations with a positive upbeat personality.Key Responsibilities:Presents menus, answers questions, and...

  • Mine Closure Operations Specialist

    3 weeks ago

    Sahuarita, Arizona, United States Freeport McMoRan Full time

    At Freeport-McMoRan, we prioritize a work environment that values excellence, promotes safe practices, and fosters a culture rooted in our core values. Here, you will find a supportive atmosphere where safety is paramount, diverse perspectives are respected, and individuals are encouraged to advance in their careers. Explore Opportunities with Us Work...

  • Senior Kitchen Manager

    3 weeks ago

    Sahuarita, Arizona, United States Ddcaz Full time

    Job SummaryWe are seeking a highly skilled and experienced Sous Chef to join our team at Ddcaz. As a key member of our culinary team, you will be responsible for leading and training our kitchen staff to deliver exceptional dining experiences to our guests.Key ResponsibilitiesLead and train kitchen staff to ensure high-quality food preparation and...

  • Warehouse Control Specialist

    4 weeks ago

    Sahuarita, Arizona, United States Sahuarita Unified School District Full time

    Position Overview:As a vital member of the operational team, the Control Technician plays a crucial role in maintaining the efficiency and functionality of the warehouse environment.Key Responsibilities:1. Manage communication through the warehouse telephone system.2. Collaborate effectively with various departments to ensure seamless operations.3. Support...

  • Security Officer

    2 days ago

    Sahuarita, Arizona, United States Copper World Inc Full time

    Job SummaryCopper World Inc is seeking a highly skilled Security Officer to join our team. As a Security Officer, you will be responsible for ensuring the safety and security of personnel, facilities, and assets.Key ResponsibilitiesSite Access ManagementVerify MSHA comprehensive training certificates for all contractors and visitors.Oversee badge access...

  • Warehouse Control Specialist

    4 weeks ago

    Sahuarita, Arizona, United States Sahuarita Unified School District Full time

    Position Overview:As a Control Technician, you will play a vital role in maintaining the operational efficiency of the warehouse. Your contributions will be essential in fostering a collaborative and service-oriented relationship with various departments within the district.Key Responsibilities:1. Manage incoming calls to the warehouse, ensuring effective...

  • Warehouse Control Specialist

    4 weeks ago

    Sahuarita, Arizona, United States Sahuarita Unified School District Full time

    Position Overview:As a Control Technician, you will play a vital role in maintaining the operational efficiency of the warehouse environment. Your contributions will be essential in fostering a collaborative and service-oriented relationship with various departments within the district.Key Responsibilities:1. Manage incoming calls related to warehouse...

  • Farm Security Officer

    4 weeks ago

    Sahuarita, Arizona, United States FARMERS INVESTMENT GROUP Full time

    Job OverviewLocationSanta Cruz Farm - Sahuarita, AZCompensation$14.50 HourlyPosition SummaryThis role is designated for WEEKENDS ONLY - NIGHT SHIFT, specifically Saturday and Sunday from 530pm to 530am.ROLE OBJECTIVE:The primary responsibility of the Security Officer is to ensure the safety and security of the farm and its personnel.KEY...

  • Warehouse Control Specialist

    3 weeks ago

    Sahuarita, Arizona, United States Sahuarita Unified School District Full time

    Position Overview:As a vital member of the warehouse team, the Control Technician plays a key role in maintaining operational efficiency and effectiveness across various departments.Key Responsibilities:1. Manage incoming calls to the warehouse, ensuring prompt and professional communication.2. Collaborate with the Operations Supervisor to streamline...

  • Lead Geotechnical Engineer

    4 weeks ago

    Sahuarita, Arizona, United States HudBay Minerals Full time

    Lead Geotechnical EngineerLocation: Helvetia, Arizona Company: Hudbay Minerals Role Overview:The Lead Geotechnical Engineer will report to the Senior Manager of Technical Services and will play a crucial role in enhancing engineering and procurement processes across various projects. This position is pivotal in overseeing mining designs, mine planning, and...

  • Senior Electrical Supervisor

    3 weeks ago

    Sahuarita, Arizona, United States Career Pathway Full time

    Job Summary:We are seeking an experienced Electrical Maintenance Manager to lead our team of skilled electricians and instrument technicians in maintaining and repairing complex electrical and instrumentation systems throughout our operations.Key Responsibilities:Team Leadership: Provide direction and supervision to department maintenance personnel, ensuring...

  • Utility Crew Laborer

    3 weeks ago

    Sahuarita, Arizona, United States HudBay Minerals Full time

    About the RoleThis is a challenging and rewarding opportunity to join the HudBay Minerals team as a Utility Crew Laborer. As a key member of the Mine Operations department, you will play a critical role in supporting the smooth operation of our Copper World project.Key ResponsibilitiesOperate heavy equipment such as haul trucks, motor graders, excavators,...

  • Retail Sales Associate

    2 weeks ago

    Sahuarita, Arizona, United States Hudson Group Full time

    About the RoleHudson Group is seeking a highly motivated and customer-focused Sales Associate to join our team at the Tucson International Airport. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales floor operations.Key...