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We are seeking a highly motivated and customer-focused Relationship Banker to join our team at M&T Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying sales opportunities, and building strong relationships with our clients.
Key Responsibilities- Proactively engage with customers to understand their financial needs and provide tailored solutions
- Identify and pursue sales opportunities to grow our customer base and increase revenue
- Develop and maintain strong relationships with customers to ensure long-term loyalty and retention
- Stay up-to-date on operational, product, and system changes to ensure accurate and efficient service delivery
- Collaborate with internal partners to provide comprehensive solutions and support to customers
- High school diploma or equivalent required; associate's degree or higher preferred
- Minimum 2 years of retail sales, customer service, or telesales experience required
- Strong verbal communication and interpersonal skills
- Proven ability to demonstrate exceptional customer service
- Well-organized individual with time management and prioritization skills
- Demonstrated financial services product knowledge
- Ability to communicate with tact and diplomacy with internal and external customers
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $34.05 Hourly (USD). We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
M&T Bank is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
