Experienced Banking Professional

4 weeks ago


Wilmington, Delaware, United States Wilmington Savings Fund Society Full time

Job Summary

We are seeking a highly skilled Personal Banker III to join our team at Wilmington Savings Fund Society. As a Personal Banker III, you will be responsible for providing exceptional customer service and building strong relationships with our customers.

Key Responsibilities:

  • Provide products and services to enhance customer relationships
  • Get to know customers, understand their financial needs, and recommend appropriate products and services
  • Open new accounts and submit loan applications
  • Comply with Bank policies and procedures, as well as regulatory banking requirements
  • Resolve customer service issues and perform account maintenance requests
  • Recommend and promote digital banking services
  • Assist customers with teller transactions and process various transactions in a timely and efficient manner

Requirements:

  • High School Diploma or equivalent required
  • At least one year of face-to-face customer service experience
  • Minimum of 3 years of previous banking experience
  • Previous cash handling experience required
  • Prior consultative sales experience required
  • Proven ability to work with customers in an enthusiastic manner
  • Previous experience in a retail sales environment strongly preferred
  • Proven ability for attention to detail
  • Ability to use and learn multiple banking and software programs
  • Proven excellent customer service skills
  • Excellent oral and written communication skills

What We Offer:

  • Competitive base salary
  • Incentive opportunities
  • Benefits

WSFS Bank is an Equal Opportunity Employer


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