Mechanical Systems Engineer

2 months ago

Washington, Washington, D.C., United States Laitram Full time

About Laitram

Laitram, a leading provider of innovative solutions, is seeking a skilled professional to join our team as a Field Technician. As a Field Technician, you will play a critical role in delivering exceptional customer service and support to our clients across North America.

Key Responsibilities

  • Execute optimization services on material handling equipment, including field installations and audits.
  • Provide technical support for conveyance systems, leveraging your robust mechanical background to deliver high-quality solutions.
  • Travel extensively throughout the United States, with reasonable access to an airport, to perform mechanical and electrical assembly, installation, and commissioning of equipment.
  • Train customers to operate, maintain, and optimize equipment performance, ensuring seamless integration and maximum efficiency.
  • Diagnose failures, order parts, and affect repairs and replacements to provide warranty support.
  • Collaborate with our Engineering and R&D departments to improve equipment performance and value, providing insightful technical feedback.
  • Troubleshoot and correct problem installations or applications in the field, finding solutions on-the-fly and determining opportunities for improvement.
  • Inspect conveyors to gather detailed technical information on opportunities for improvement, communicating recommendations verbally and in written reports.
  • Arrange and execute efficient travel on short notice, including nights and weekends, to meet customer needs.
  • Maintain the professional appearance of equipment and work areas, upholding the highest standards of quality and safety.

Requirements

  • A High school diploma or GED equivalent.
  • At least three (3) years of work experience as a mechanical or electrical technician.
  • Strong mechanical background, ideally with experience in processing or conveying equipment.
  • Ability to travel extensively (70%) both domestically and internationally and work weekends, holidays as needed.
  • Ability to communicate effectively with customers, work within a team environment, and manage visits from start to finish with little supervision.
  • Excellent English verbal and written communication skills, computer proficiency, and ability to read and understand manufacturer's drawings and manuals.
  • High level of attention to detail, effective communication and relationship skills, and a positive, confident outlook with an entrepreneurial, problem-solving personality.
  • Ability to safely lift (up to) 75 lbs., climb ladders, work in tight spaces, and stand, kneel, and squat on a repetitive basis.

Preferred Requirements

  • Technical degree (electrical/mechanical/automation).
  • Experience with material handling equipment.
  • Strong electro-mechanical skills (electrical panels, motors, drives, and networks), experience with industrial control systems.
  • Ability to MIG weld.

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