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CRM Systems Specialist
2 months ago
Saint Elizabeth University, a prestigious institution dedicated to providing quality education, is seeking a CRM Systems Specialist to enhance our admissions processes. This role is pivotal in ensuring the effective utilization of the Slate Technolutions platform, serving as the primary technical resource for the Office of Admissions.
Key Responsibilities
Operational Management and Enhancement
- Oversee the ongoing implementation, configuration, and maintenance of the Slate system to deliver sustainable solutions.
- Drive efficiencies in application processing and daily operations by integrating new functionalities and technologies.
- Collaborate with project leads across various departments to streamline processes such as file reviews, recruitment travel, and event management.
- Facilitate the annual preparation of Slate for the upcoming admissions cycle, ensuring all systems are updated and effective.
- Develop and maintain forms, queries, and reports to support operational needs.
- Administer data and records within Slate related to prospective students and other stakeholders.
- Establish and maintain data imports and exports, ensuring accuracy and efficiency.
- Work alongside IT teams to enhance data integration and reporting capabilities.
- Conduct regular data audits to maintain integrity and accuracy.
- Act as a resource for university-wide users, providing guidance and support on Slate functionalities.
- Manage user accounts and permissions, ensuring appropriate access levels.
- Organize training sessions for internal and external stakeholders to promote effective use of the system.
- Bachelor's degree required.
- Minimum of 3 years of experience with CRM systems, particularly Technolutions Slate; SQL knowledge is a plus.
- Exceptional attention to detail and accuracy.
- Strong analytical skills for troubleshooting and problem-solving.
- Proactive and able to work independently.
- Excellent communication skills, both written and verbal.
Saint Elizabeth University offers a supportive work environment with a commitment to excellence and a comprehensive benefits package.
Benefits Include:
- Employer-subsidized health care and dental plans.
- 403(b) retirement savings plan with employer match.
- Tuition remission for employees and their dependents.
- Generous vacation and paid time off policies.
The health and safety of our community are paramount. Compliance with health protocols is required.
Application Process:
- Interested candidates should submit a cover letter, resume, and professional references.
- Saint Elizabeth University is an Equal Opportunity Employer, encouraging applications from diverse backgrounds.