Customer Experience Associate

2 weeks ago


North Fort Myers, Florida, United States Ace Hardware Full time

Achieve Success as a Customer Experience Associate with a Salary of $45,000 - $60,000 Annually

About Our Mission

At Horizon Ace Hardware, we strive to be the best hardware store in the industry by providing exceptional customer service, quality products, and a clean and safe shopping environment. We are seeking a highly skilled and motivated Customer Experience Associate to join our team.

Job Description

As a Customer Experience Associate, you will be responsible for:

  • Providing outstanding customer service by greeting customers, answering questions, and resolving issues promptly
  • Assisting with receiving, checking in, and stocking merchandise throughout the store
  • Maintaining a clean and organized store environment by restocking shelves, sweeping floors, and performing other tasks as assigned
  • Operating a forklift safely and efficiently
Requirements

To succeed in this role, you must have:

  • A positive attitude and enthusiasm for delivering exceptional customer experiences
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment and multitask effectively
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system
Benefits

We offer a competitive salary of $45,000 - $60,000 annually, depending on experience, as well as:

  • A generous employee discount on merchandise
  • A group bonus based on store targets
  • Advancement opportunities as you build your skills and experience

Join our team today and embark on a rewarding career journey with Horizon Ace Hardware



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