Insurance Account Manager

2 days ago


Dallas, Texas, United States C1 Insurance Group Full time
Job Description

We are seeking a highly skilled Personal Lines Account Manager to join our team at C1 Insurance Group. As a key member of our team, you will be responsible for providing exceptional customer service, strengthening relationships with existing customers, and working with producers to maintain high customer retention.

Key Responsibilities:

  • Provide exceptional customer service and support to our clients
  • Strengthen relationships with existing customers and identify opportunities for growth
  • Work closely with producers to maintain high customer retention and ensure seamless policy management
  • Manage customer communication and documentation, including policy changes, updates, and cancellations
  • Assist customers with coverage and billing questions via phone and email
  • Process policy changes, updates to billing, cancellations, and reinstatements
  • Facilitate the claims process as needed

Requirements:

  • Customer service background with a strong focus on relationship-building
  • Strong written and verbal communication skills
  • Strong problem-solving skills with attention to detail
  • Positive attitude and strong work ethic
  • Preferred bachelor's degree or insurance background
  • Proficient with Microsoft Office/Google Workspace

Why C1 Insurance Group?

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our training program is designed to ensure you have the skills and confidence to succeed in your role. We offer a competitive salary, paid time off, paid holidays, and health insurance coverage.



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