Benefit Services Representative

5 days ago


Roanoke, Virginia, United States Chase Staffing - Roanoke, VA Full time
Job Summary

We are seeking a highly skilled Benefit Services Representative to join our team at Chase Staffing in Roanoke, VA. As a Benefit Services Representative, you will be responsible for providing exceptional customer service to subscribers, providers, and group administrators regarding their benefits.

Key Responsibilities
  • Resolve claim problems and provide information to subscribers, providers, and group administrators
  • Enter comments after every call and route calls to appropriate department for resolution
  • Work closely with the team to ensure seamless communication and efficient claim processing
  • Provide excellent customer service and maintain a positive attitude in a fast-paced environment
Requirements

To be successful in this role, you will need:

  • At least one year of customer service experience
  • Strong communication and problem-solving skills
  • Ability to work in a team environment and maintain confidentiality
  • Basic computer skills and proficiency in software applications
What We Offer

As a Benefit Services Representative at Chase Staffing, you will enjoy a competitive hourly rate of $16.25 and a dynamic work environment. You will have the opportunity to work with a talented team and develop your skills in a fast-paced industry.

About Us

Chase Staffing is a US-based staffing firm with 20 branch locations and over 10,000 jobs filled in 2021. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected characteristic.



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