Customer Service Representative

2 months ago


Latrobe, Pennsylvania, United States S and T Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at S and T Bank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Provide quality service to customers on a variety of transactions, including deposits, withdrawals, and loan payments.
  • Transaction Processing: Process customer transactions accurately and efficiently, including verifying endorsements and balances.
  • Product Knowledge: Develop a strong knowledge of bank products and services, including consumer banking and loan products.
  • Problem Resolution: Resolve customer problems and issues in a timely and professional manner.
  • Teamwork: Collaborate with other team members to achieve sales and service goals.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One to two years of general experience and successful completion of the retail training program.
  • Skills: Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
Working Conditions

This position requires standing for 2 hours per day and sitting for 5 hours per day. The ability to lift up to 10 pounds is required, with occasional lifting of up to 50 pounds.

Equal Opportunity Employer

S and T Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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