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Sales and Service Representative

2 months ago

Phoenix, Arizona, United States Big Brand Tire & Service Full time
Job Overview

Big Brand Tire & Service is seeking a highly motivated and customer-focused Sales and Service Advisor to join our team. As a Sales and Service Advisor, you will be responsible for providing exceptional customer service, recommending products and services, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to guests, ensuring a positive and memorable experience.
  • Confidently recommend products and services to customers, based on their vehicle's needs.
  • Develop and maintain a thorough knowledge of our products and services, including tires, wheels, and automotive repairs.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
  • Work collaboratively with the service team to ensure seamless customer experiences.
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices.
Requirements
  • 1-2 years of experience in sales, customer service, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic computer skills and familiarity with point-of-sale systems.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer
  • Competitive hourly rates and high commission earning potential.
  • Opportunities for career growth and professional development.
  • ASE certification reimbursement and ongoing training.
  • Medical, dental, and life insurance, as well as vision and accident insurance options.
  • 401(k) plan with company match and employee discounts.