Assistant Director of Media Relations and Issues Management

5 days ago


Palo Alto, California, United States Pennsylvania State University Full time
Job Title: Assistant Director of Media Relations and Issues Management

Penn State's Office of Strategic Communications is seeking a seasoned public relations professional with experience in crisis communications to join its issues and crisis communications team as an Assistant Director of Media Relations and Issues Management.

Job Summary:

The successful candidate will be a strategic leader who can proactively identify issues and assess their potential impact; respond to reputational challenges; provide direction and leadership to others; and develop and implement a communications strategy that is aligned with institutional priorities and provides accurate messaging on behalf of Penn State.

Key Responsibilities:
  • Work with others across the University to proactively and reactively identify and address issues; conduct research; and craft key messages, fact sheets, FAQs, communications plans, timelines, and op-eds.
  • Develop and implement an issues management strategy that proactively identifies challenges on a local, regional, national, or global scale and can potentially impact the University or its constituents.
  • Create communications plans, associated materials, and media responses and provide updates, summaries, and post-event analysis and recommendations.
  • Monitor news media, social media, and the web to identify issues and evaluate public/media perceptions.
  • Use strong analytical and issues-management skills to identify options, recommend tactics, and draft clear, concise responses and briefing communications for University leadership and others.
  • Work with news media and social media platforms to provide appropriate information and responses to inquiries and online conversations related to reputational topics and institutional priorities.
Requirements:
  • Minimally requires a bachelor's degree or higher plus eight years of related experience, or an equivalent combination of education and experience.
  • A degree in communications, public relations, journalism, English, or similar discipline is preferred.
  • Experience in public and media relations, including crisis communications, is required.
About Penn State's Office of Strategic Communications:

As Penn State's central public relations and marketing division, Strategic Communications is a fully integrated, award-winning, best-in-class marketing, and public relations division defined by innovative strategy and breakthrough creative driven by measurable goals.

We advance the University by strengthening and protecting the institution's reputation in regional, national, and international spheres of influence in ways that serve recruitment, resource, and leadership goals.

Spanning Penn State's large-scale enterprise—including 20 campuses across Pennsylvania, more than 90,000 students, and an alumni base exceeding 700,000—Strategic Communications' work encompasses all forms of communications and engagement, ranging from branding, marketing, and trademark and event management to internal communications, proactive and social media, research communications, and crisis and issues management.

We've attracted talented and diverse team members from private and public sectors at all levels of our division, giving us the ability to build a strategic program of excellence recognized throughout the University.

Strategic Communications values and reflects Penn State's commitment to diversity, equity, inclusion, and belonging (DEIB), and our DEIB committee is actively involved in providing staff programming that helps incorporate DEIB principles into the fabric of our communications.


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