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Weekend Evening Ambassador

2 months ago

Reston, Virginia, United States Bozzuto Full time
Weekend Evening Concierge Role

As the Weekend Evening Concierge, you will be the first point of contact for residents and prospects, setting the tone for a positive and memorable experience. Your exceptional communication skills, attention to detail, and ability to build rapport with others will make you an invaluable asset to our community.

Key Responsibilities:
  • Provide exceptional customer service, resolving issues and addressing concerns in a timely and professional manner.
  • Plan and execute engaging events and activities that foster a sense of community and encourage resident interaction.
  • Develop and maintain a deep understanding of resident preferences and needs, tailoring your approach to meet their individual requirements.
  • Utilize social media platforms to promote community events, share resident success stories, and showcase the unique amenities and services offered by Bozzuto.
  • Collaborate with colleagues to ensure seamless communication and a cohesive resident experience.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
Requirements:
  • 2+ years of experience in a hospitality, retail, travel, or hotel environment.
  • Outstanding communication and interpersonal skills, with the ability to build strong relationships with residents and colleagues.
  • A keen eye for detail and a proactive approach to problem-solving.
  • Proficiency in various software applications and computer programs.
  • A customer-focused mentality and a passion for delivering exceptional service.
  • Ability to lift up to 25 pounds, as required.
About Bozzuto:

At Bozzuto, we are committed to creating a workplace culture that values and supports the growth and well-being of our team members. We offer a competitive hourly rate, comprehensive benefits package, and opportunities for professional development and advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.