Customer Service Professional
3 days ago
As a Customer Service Representative at Suburban Propane, you will play a critical role in delivering exceptional customer experiences and driving business growth. This is an excellent opportunity to develop your skills and expertise in customer service, sales, and energy solutions.
**Primary Responsibilities:**
• Handle incoming calls and utilize proactive sales approach to identify additional sales and service opportunities
• Maintain in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
• Present a professional, confident, and enthusiastic image to develop trusting relationships with all customers
**What You'll Get:**
• Salary range: $50,000 - $70,000 per year, based on experience
• Comprehensive benefits package including medical, dental, vision, paid time off, 401(k) with company match, and disability insurance
• Opportunities for career advancement and professional development
**Qualifications:**
• Minimum 3 years of experience in customer service role
• High School diploma or equivalent preferred
• Strong computer skills including Microsoft Office, data entry, and ability to run and analyze reports
• Excellent communication and interpersonal skills
**Our Culture:**
At Suburban Propane, we value diversity, inclusion, and teamwork. We strive to create a work environment that supports employee growth and well-being. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply.
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