Retail Customer Service Representative

6 days ago


Show Low, Arizona, United States Big 5 Full time

About the Role: We are looking for a skilled and enthusiastic Retail Sales Associate to join our team at Big 5. In this role, you will play a critical part in delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Responsibilities:

  • Sales and Service: Perform sales and service tasks throughout the store, including responding to customer inquiries, processing transactions, and resolving customer complaints.
  • Merchandise Management: Retrieve and stock merchandise from storage areas, clean and organize merchandise on the sales floor, and maintain a visually appealing store environment.
  • Customer Engagement: Engage with customers, provide product information, and propose add-on sales to drive sales growth.
  • Communication: Answer telephones, respond to customer inquiries, and communicate effectively with colleagues and management.

What We Offer: As a Retail Sales Associate at Big 5, you will have access to comprehensive training programs, competitive compensation, and opportunities for career advancement. If you are a results-driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

Estimated Salary: $28,000 - $38,000 per year



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