Propane Industry Customer Advocate
4 weeks ago
Suburban Propane is seeking a highly skilled Propane Industry Customer Advocate to join our team. This role will play a vital part in delivering exceptional customer service, driving sales growth, and ensuring operational efficiency.
About the JobThis is a full-time position that requires a minimum of 3 years of experience in a customer-facing role. You will be responsible for handling inbound calls, utilizing a proactive sales approach to identify additional sales opportunities, and maintaining a deep understanding of our products and services.
You will also be responsible for presenting a professional image, developing trusting relationships with customers, and providing high levels of customer account management. Additionally, you will process Accounts Receivable, Collections, and Accounts Payable functions, as well as handle administrative tasks related to asset and inventory controls.
The ideal candidate will have excellent communication skills, both written and verbal. Spanish-speaking abilities are a plus. If you are a results-driven individual who thrives in a dynamic environment, we encourage you to apply.
Main Responsibilities- Handle incoming calls and utilize a proactive sales approach to identify sales opportunities
- Maintain a thorough knowledge of Suburban Propane's products and services
- Present a professional image and establish strong relationships with customers
- Process financial transactions and handle administrative tasks
- Minimum 3 years of experience in a customer-facing role
- High School diploma or GED preferred
- Excellent communication skills, both written and verbal
- Ability to work effectively in a team environment
- Spanish-speaking abilities a plus
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