Hospitality Representative
24 hours ago
B. F. Saul Company Hospitality Group is a renowned hospitality company with over 130 years of experience in the industry.
About the JobThis position plays a crucial role in delivering exceptional guest experiences, exceeding expectations and implementing creative solutions to provide top-notch service.
Key Responsibilities:- Guest Service: Provide friendly and positive interactions with guests, ensuring their needs are met promptly and efficiently. Process check-ins/outs, verify billing, create reservations, and process special requests while following B. F. Saul Company Hospitality Group's high standards of quality.
- Financial Results and Cost Control: Follow proper selling techniques to maximize room revenues, monitor room availability, and adhere to brand restrictions and booking policies. Drive sales by up-selling rooms and amenities, handle cash transactions, and reduce expenses and waste.
- Self/Workload Management: Plan, organize, and prioritize work duties to meet production requirements, attend all required department and hotel meetings, and maintain a clean and safe work area.
The estimated annual salary for this position is around $43,000-$50,000, depending on experience and qualifications.
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