Restaurant Operations Manager

5 days ago


Sumter, South Carolina, United States Surcheros Fresh Mex Full time
Job Description

Surcheros Fresh Mex is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for the overall success of our restaurant, ensuring exceptional customer service, efficient operations, and a positive work environment.

Key Responsibilities:

  • Customer Service: Ensure that all guests receive exceptional service, ensuring a positive dining experience.
  • Team Leadership: Lead and develop a high-performing team, providing guidance, training, and coaching to ensure excellent service and operational efficiency.
  • Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, labor costs, and financial controls.
  • Problem-Solving: Address and resolve guest complaints in a timely and professional manner.
  • Financial Management: Analyze and optimize profits and losses, ensuring the restaurant's financial success.

Requirements:

  • 2 years of management experience in the food service industry.
  • A proven track record of achieving financial results and improving operational efficiency.
  • Excellent problem-solving and conflict-resolution skills.
  • Friendly, respectful attitude and ability to work effectively in a fast-paced environment.
  • Able to work on their feet for extended periods and lift up to 50 pounds.

Benefits:

  • Competitive salary.
  • Quarterly opportunities for bonuses.
  • Career development and advancement opportunities.
  • Paid vacation.
  • Retirement plan.
  • Insurance benefits, including AD&D, dental, disability, health, life, and vision.


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