Customer Service Representative
1 month ago
Wine.com is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via online chat, phone, and email.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner
- Assist customers with order status, modifications, and troubleshooting
- Provide product information and answer customer questions
- Work with a variety of software tools, including LiveChat, Zen Desk, and Microsoft Office
- Excellent communication and customer service skills
- Previous experience in customer service, retail, or hospitality
- Ability to work in a fast-paced environment and meet customer needs
- Knowledge of call center technology and proficiency in MS Office
Wine.com is the leading online wine retailer, dedicated to promoting the wine lifestyle through innovation and customer satisfaction. We offer a unique and dynamic work environment, with opportunities for growth and development.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Support Representative
1 month ago
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Customer Service Representative
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