Loan Administrator
3 days ago
Job Summary
We are seeking a highly skilled Loan Administrator / Customer Service Representative III to join our team at Third Federal Savings and Loan Association. As a key member of our retail branch team, you will be responsible for providing exceptional customer service, processing banking transactions, and assisting customers with loan applications.
Key Responsibilities
- Process banking transactions, including opening depository accounts and taking loan applications
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Work collaboratively with the branch team to achieve sales and service goals
- Stay up-to-date on banking products and services, making recommendations to customers as needed
Requirements
- 6 months of recent retail bank teller experience
- 2 years of recent experience working in a retail branch banking location on the platform with new account openings, loan applications, and customer issue resolution
- Conventional first mortgage experience is a plus
- Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills
- High School graduate or equivalent
What We Offer
Third Federal Savings and Loan Association is an Equal Opportunity and Affirmative Action Employer. We offer a competitive salary, comprehensive benefits package, and career growth opportunities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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