Customer Experience Specialist

2 weeks ago


Tracy, California, United States LaborMax Staffing Full time

Job Description: We are seeking a highly skilled Customer Experience Specialist - Warehouse to join our team at LaborMax Staffing. In this role, you will be responsible for managing customer interactions, resolving issues, and building long-term relationships with clients.

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About the Role: As a Customer Experience Specialist - Warehouse, you will be working in a fast-paced environment, handling multiple phone calls and customer inquiries simultaneously. You will need to possess excellent communication and problem-solving skills to succeed in this role.

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Key Responsibilities:

  • Manage customer interactions and resolve issues in a timely manner
  • Build sustainable relationships with clients through effective communication and conflict resolution
  • Provide accurate and reliable information to customers
  • Process customer accounts and maintain accurate records
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Requirements: To be successful as a Customer Experience Specialist - Warehouse, you should have previous experience in customer-facing roles, preferably in a call center or retail environment. You should also possess strong communication and problem-solving skills, as well as the ability to work effectively in a team.

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Salary and Benefits: The estimated salary for this position is $50,000 per year, based on industry standards. Additionally, LaborMax Staffing offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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