Customer Service Representative Team Member
3 weeks ago
We are seeking a highly motivated and customer-focused Financial Services Specialist to join our team. As a key member of our operations team, you will play a crucial role in providing exceptional service to our clients and helping them achieve their financial goals.
About the JobThe successful candidate will have a strong passion for financial services and a proven track record of delivering excellent customer service. They will be responsible for meeting sales goals, customizing financial solutions for clients, and applying collection procedures to minimize delinquency and credit losses.
Key Responsibilities:- Meet sales goals by promoting our products and services
- Customize financial solutions for clients based on their needs and goals
- Apply collection procedures to minimize delinquency and credit losses
To succeed in this role, you will need to have:
- Experience in sales and collections (preferably in a financial services setting)
- Excellent communication and interpersonal skills
- Strong phone presence and ability to dial multiple calls per day
- Bilingual skills (English/Spanish)
- Numeric data skills and accuracy with computer
- Self-motivation and desire for professional growth
- A high school diploma or college degree (preferred)
In return for your hard work and dedication, we offer:
- A competitive hourly rate of $19.00-$20.00
- Medical benefits and 401(K) retirement plan
- Generous PTO package including paid holidays, sick days, bereavement days, and vacation days
- An inspiring career path with opportunities for growth and training into leadership roles
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