Insurance Customer Experience Expert

6 days ago


Tracy, California, United States Katie Brazil - State Farm Agent Full time
Job OverviewAt Katie Brazil - State Farm Agent, we are seeking a highly skilled and customer-focused individual to join our team as a Sales Service Representative.

We offer a competitive salary of $45,000 per year.

About the RoleThe ideal candidate will have excellent communication and interpersonal skills, with the ability to multitask and maintain accurate records of customer interactions. Previous customer service experience is preferred but not required.

Key Responsibilities:
  • Provide exceptional customer experiences by answering inquiries, providing policy information, and assisting clients with policy changes and updates.
  • Process insurance claims in a timely manner and follow up with clients to ensure satisfaction.

BenefitsWe offer a comprehensive benefits package, including 401(k), paid time off, parental leave, and opportunities for advancement within the company. This role offers internal growth opportunities for driven and sales-minded candidates.

What We OfferWe pride ourselves on creating a positive and supportive work environment that fosters career growth and development. As a Sales Service Representative, you will have the opportunity to enhance your skills and knowledge while making a meaningful impact on our customers' lives.

Key Qualifications:
  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask


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