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Customer Engagement Specialist in Health and Wellness

2 months ago

Frisco, Texas, United States iCRYO Health & Wellness Full time

We are seeking passionate individuals for the role of Customer Engagement Specialist in the Health and Wellness industry, focusing on in-person interactions.

If you have a keen interest in fitness, nutrition, and promoting overall well-being, and enjoy supporting others on their health journeys, this position may be an excellent fit for you. At iCRYO Health & Wellness, we emphasize a positive workplace culture that reflects these values.

Our ideal candidates will possess a friendly demeanor, demonstrate attentiveness to the needs of others, and show a genuine interest in building relationships with clients.

As a Wellness Service Consultant, you will play a vital role in helping our clients navigate our diverse offerings, including cryotherapy, IV therapy, red light therapy, and more. Your primary responsibility will be to align our services with the health and wellness goals of our clients while meticulously tracking their progress and preferences.

Fostering relationships with our clients will also involve guiding and motivating them towards achieving positive outcomes, similar to acting as their personal health and wellness coach.

If this opportunity resonates with you, we encourage you to reflect on how this role aligns with your interests, passions, and personality.

Key Responsibilities
  • Assist clients in utilizing services that alleviate discomfort and enhance recovery (e.g., providing support with physical tasks).
  • Inform clients about services tailored to their specific health and wellness objectives.
  • Help create a welcoming atmosphere that clients appreciate.
  • Engage in continuous education, from mastering our services to understanding center operations.
  • Maintain connections with clients through various communication channels.
Essential Qualifications
  • Enthusiasm for fitness, nutrition, and overall wellness.
  • Excellent interpersonal and communication skills.
  • Supportive and patient attitude.
  • Commitment to ongoing learning and personal growth.
  • Positive mindset and a willingness to assist others.