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Logistics Coordinator
2 months ago
A&Z Trucking is seeking a highly skilled Logistics Coordinator to join our team. As a key member of our operations team, you will be responsible for assisting the Logistics Account Manager with day-to-day operations to ensure customer satisfaction and efficiency.
Key Responsibilities- Customer Service and Communication
- Provide exceptional customer service and act as a liaison between the Account Management team and the Carrier Management team.
- Communicate effectively with customers, drivers, and other partners to ensure timely and efficient service.
- Logistics and Operations
- Manage shipments, tenders, and scheduling to ensure smooth operations.
- Work closely with the Carrier Management team to ensure compliance with customer policies and procedures.
- Utilize external pricing and reporting tools to optimize profitability.
- Team Collaboration and Leadership
- Work collaboratively with other departments to meet customer business needs.
- Assist the Logistics Account Manager in managing pod members and communication lines.
- Act as a lead Logistics Coordinator for at least 4 weeks per year as needed.
- Administrative and Data Management
- Accurately record data into internal systems, including TMS, Excel, and workflow checklists.
- Provide oral and written correspondence, effectively present information, and respond to questions from customers, team members, and managers.
- Education and Experience
- Bachelor's degree preferred but not required.
- Minimum 1 year of industry-specific experience with knowledge in LTL freight, 3PL, shipping, and supportive technologies.
- Skills and Qualifications
- Strong computer skills with MS Office (Word, Excel, Outlook, PowerPoint).
- Ability to thrive in a fast-paced, high-pressure environment.
- Excellent communication and interpersonal skills.
A&Z Trucking offers a competitive salary and benefits package, as well as opportunities for professional growth and development.