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Restaurant Operations Manager

2 months ago


Poughkeepsie, New York, United States Moonburger Full time
Job Overview

Benefits:

  • Referral program
  • Paid training
  • Paid sick time
  • Complimentary meals
  • Disability Insurance
  • Dental insurance
  • Employee discounts
  • Flexible scheduling
  • Health insurance
  • Paid time off
  • Vision insurance

Position: General Manager

Moonburger is an innovative dining establishment specializing in burgers, fries, and shakes. We pride ourselves on delivering a classic dining experience tailored for today's consumers, ensuring that our offerings are accessible to everyone.

As a company that prioritizes its employees, we are dedicated to fostering a team that is positive, supportive, inclusive, results-driven, and enjoyable to work with. Our commitment to quality, safety, and mutual respect is paramount, and we take pride in providing an exceptional experience for our guests. This means that outstanding customer service is crucial, and we rely on you to help us create a welcoming atmosphere for all.

This role presents a unique opportunity to establish a strong foundation for a local food service business within the community. We are eager to invest in your professional development.


Key Responsibilities:

  • LEADERSHIP: Inspire and mentor your team to cultivate a positive work environment.
  • QUALITY + SAFETY: Maintain food quality, ensure clean and sanitary workspaces, prioritize team and guest safety, and comply with health protocols.
  • CUSTOMER SERVICE: Deliver high-quality, welcoming, and efficient service to our guests.
  • TEAM MANAGEMENT: Oversee and guide Assistant Team Leaders, Captains, Kitchen Managers, and Team Members in their duties.
  • SHIFT LEADERSHIP: Independently manage shifts.
  • OPERATIONS: Ensure proper opening, closing, and daily operational procedures.
  • FOOD PREPARATION: Assist Captains and Kitchen Managers in daily food preparation oversight.
  • WEEKLY MAINTENANCE: Support Captains and Kitchen Managers in weekly cleaning and maintenance tasks.
  • FINANCIAL MANAGEMENT: Meet targets for cost of goods sold, labor, and profitability.
  • TRAINING: Provide training to Team Members on station procedures as needed.
  • Other duties as assigned.
  • REPORT TO: Director of Operations.

Qualifications:

  • Dependable, professional, and friendly demeanor with proven leadership skills.
  • Exceptional proficiency in all kitchen stations.
  • Strong problem-solving abilities.
  • Unwavering reliability.
  • Excellent communication skills and attention to detail.
  • Flexibility to work various shifts.
  • Able to remain on your feet throughout shifts and lift up to 25 pounds.
  • Previous experience in hospitality or food service is a plus, but not mandatory (training will be provided).
  • Enthusiasm for creating a safe, clean, enjoyable, and rewarding workplace.

What We Offer:

  • Quarterly bonuses based on financial performance.
  • Optional health insurance with a 50% company contribution for full-time employees.
  • Flexible shift options.
  • Paid time off accrued after six months of full-time employment.
  • Paid sick leave in accordance with state law.
  • Complimentary meals during shifts.
  • Referral bonuses.
  • A respectful and valued team committed to your professional growth and open to your ideas and feedback.

Restaurant Type:

  • Fast casual dining.
  • Quick service and fast food.

Shift Availability:

  • Day Shift (Preferred)
  • Night Shift (Required)

Weekly Schedule:

  • Availability on weekends.
  • Monday to Friday availability.
  • Rotating weekends as needed.

Relocation:

  • Relocation may be required prior to starting work.

Moonburger is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other basis covered by law.