Customer Experience Specialist

3 weeks ago


Brownsville, Texas, United States TaskUs Full time
About TaskUs

We are a collective of highly capable humans who understand how to deploy technology and data to best serve your purpose.

Estimated Salary Range: $50,000 - $65,000 per year

In this role, you will be responsible for providing exceptional member service experiences by maintaining a professional demeanor and delivering world-class service to our members. You will work in an Inbound Call Center setting, creating assistance and in-depth trouble shooting, decision-making support, and ensuring quick and accurate resolutions for members and prospective members regarding their financial well-being.

Key Responsibilities:
  • Using the standard call model, respond to inquiries from members, prospective members, and third parties regarding specific account inquiries, product offerings, and general questions.
  • Educate members on digital self-service tools and troubleshoot member issues regarding client Self-Service tools.
  • Ability to identify source of problem and effective resolution for online banking, Bill Pay Services, Email, and Chat applications used within credit union.
  • Proactively recommend services and solutions that will improve the member's life.
Benefits:
  • Outstanding Medical, Dental, Vision, and Prescription plans.
  • 401k Match.
  • Pet Insurance.
  • In-house Wellness Coaches.
  • Hundreds of Discounts with the Brands you Love and Use.


  • Brownsville, Texas, United States Teleperformance USA Full time

    Customer Experience Specialist PositionTeleperformance USA is looking for a talented Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences through technical support and issue resolution.Salary: $50,000 - $65,000 per year, based on experience and qualifications.About the JobThis...


  • Brownsville, Texas, United States Teleperformance USA Full time

    Teleperformance USA is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative in Brownsville, Texas. As a key member of our support services team, you will be responsible for providing exceptional customer experiences through various communication channels.Job DescriptionWe are looking for an experienced...


  • Brownsville, Texas, United States Wal-Mart Stores , Inc. Full time

    **Career Opportunities**We are seeking highly skilled and customer-oriented individuals to join our Sales Floor Team at Walmart. As a Sales Floor Team Member, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence.


  • Brownsville, Texas, United States TaskUs Full time

    Job DescriptionThe Bilingual Financial Customer Service Representative will be the first point of contact for customers, owning and solving issues from start to finish. This role requires strong communication skills, as representatives will interact with customers via multiple contact methods, including phone, email, and chat.Responsibilities...


  • Brownsville, Texas, United States International Bank of Commerce Full time

    Job Summary: Bank Customer Support SpecialistWe are seeking a highly skilled and customer-focused individual to fill the role of Bank Customer Support Specialist at International Bank of Commerce. As a member of our sales team, you will be responsible for providing exceptional customer service and promoting bank products and services.About the Job:Support...


  • Brownsville, Texas, United States Aeropostale Full time

    Our VisionAeropostale aims to provide a world-class shopping experience for our customers, and we need a skilled Customer Experience Consultant to make it happen.Role Overview:As a Sales Associate, you will be responsible for creating a memorable shopping experience for our customers, achieving sales targets, and inspiring them with fashion advice.Key...


  • Brownsville, Texas, United States SpinXpress Full time

    About UsAt SpinXpress, we pride ourselves on delivering a unique customer experience that sets us apart from the competition. Our mission is to provide clean, bright, and safe facilities while exceeding our customers' expectations.We are looking for a talented Team Leader who shares our vision and values. If you're passionate about delivering exceptional...


  • Brownsville, Texas, United States Harbor Freight Tools Full time

    As a Customer Experience Associate at Harbor Freight Tools, you will play a critical role in providing an exceptional shopping experience for our customers. You will be responsible for receiving, inspecting, and stocking product in a safe and organized manner, while also assisting customers with their purchases.**Key Responsibilities:**Receive and inspect...


  • Brownsville, Texas, United States Rack Room Shoes Full time

    Retail Team Member OpportunityRack Room Shoes is committed to hiring talented and enthusiastic individuals who share our passion for delivering exceptional customer service. As a Retail Team Member, you will play a critical role in creating a positive shopping experience for our customers. Key responsibilities include:Providing customers with information...


  • Brownsville, Texas, United States GP Mobile, An Authorized T-Mobile Retailer (Central) Full time

    Job Description: We are seeking a skilled Customer Experience Manager to join our team at GP Mobile, An Authorized T-Mobile Retailer in Central. As a key member of our leadership team, you will be responsible for leading and developing our store team to deliver exceptional customer experiences.Key Responsibilities:Lead by example, staying up-to-date on the...


  • Brownsville, Texas, United States Moon Moments Ltd Full time

    About UsMoon Moments Ltd is a dynamic and customer-focused organization dedicated to delivering exceptional service experiences. Our team is passionate about building long-lasting relationships with our clients and providing tailored solutions to meet their unique needs.Job SummaryWe are seeking an experienced Customer Service Representative to join our team...


  • Brownsville, Texas, United States Ojos Locos - Brownsville Full time

    Job Title: Customer Experience Expert">Deliver exceptional customer service and create a welcoming atmosphereEducate guests about our menu offerings and make personalized recommendationsWork collaboratively as part of a high-performing teamSolve problems efficiently and effectivelyKey Responsibilities:We're looking for a skilled professional to join our team...


  • Brownsville, Texas, United States DICK'S SPORTING GOODS INC Full time

    DICK'S Sporting Goods is dedicated to creating a positive impact on our customers' lives through sports. As a Sales Associate, you will have the opportunity to make a difference by providing exceptional customer service and promoting company programs.Job ResponsibilitiesGreet customers and understand their needs to provide a personalized shopping...


  • Brownsville, Texas, United States Ojos Locos - Brownsville Full time

    **Delivering Exceptional Customer Experiences**At Ojos Locos - Brownsville, we believe that every guest deserves a personalized and memorable dining experience. As a server, you'll be responsible for creating a warm and inviting atmosphere, answering menu questions, and making recommendations that delight our guests.You'll also have the opportunity to work...


  • Brownsville, Texas, United States Monstera Talent Ltd Full time

    Job DescriptionAt Monstera Talent Ltd, we are looking for a dedicated and experienced Customer Service Representative to join our team in Brownsville, Texas. As a full-time representative, you will be the primary point of contact for customers, providing them with top-notch support and assistance.Your key responsibilities will include interacting with...


  • Brownsville, Texas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Assistant - Cart Attendant.ResponsibilitiesMaintain a clean and organized store environment, including the parking lot and surrounding areas.Assist members with their purchases, answer questions, and provide exceptional customer service.Ensure that all...


  • Brownsville, Texas, United States Teleperformance USA Full time

    About the JobWe are seeking a skilled Customer Service Representative to join our team at Teleperformance USA. As a key member of our customer service team, you will be responsible for delivering exceptional service to our high-value customers via phone and chat channels.You will provide accurate information and assistance to customers regarding their credit...

  • Sales Associate

    7 days ago


    Brownsville, Texas, United States Ace Cash Express Full time

    About UsACE Cash Express is a leading provider of financial services, offering a range of products and services to meet the diverse needs of our customers. We're committed to delivering exceptional customer service and creating a positive experience for our customers.Job DescriptionWe're seeking a highly motivated and customer-focused Part Time Sales...


  • Brownsville, Texas, United States Texas Wood Supply Full time

    Job OverviewTexas Wood Supply is seeking a highly motivated Sales and Customer Relationship Specialist to join our team. As a key member of our sales department, you will be responsible for building and maintaining strong relationships with existing customers, as well as identifying new business opportunities.About the RoleThis is a fantastic opportunity for...


  • Brownsville, Texas, United States Teleperformance USA Full time

    Unleash Your PotentialAs a Customer Service Representative at Teleperformance USA, you will have the opportunity to unleash your potential and make a real difference in people's lives. Our company's unique approach combines high-tech and high-touch solutions to deliver exceptional customer experiences.About UsWe are a global digital business services company...