Self Storage Operations Manager

4 weeks ago


Columbus, Ohio, United States Extra Space Storage Full time

As a leading provider of self-storage solutions, Extra Space Storage seeks a seasoned professional to manage the day-to-day operations of one or more sites.

  • Manage and oversee facility maintenance, ensuring high cleanliness standards are met.
  • Develop strong customer relationships by identifying their storage needs and providing tailored solutions.
  • Pursue sales objectives through unit rentals, unit insurance, and moving supplies.
Benefits of the Role

This is an excellent opportunity for individuals with leadership experience in customer-facing roles to take charge of operations and drive results.

  • Competitive estimated salary: $65,000 - $85,000 per year, based on location and experience.
  • A comprehensive benefits package, including paid time off, health insurance, and a 401(k) match.
  • The chance to work independently and collaborate with a team of professionals to achieve common goals.
Your Responsibilities

You will be responsible for:

  • Managing cash and balancing receipts, pursuing collections, and processing daily bank deposits.
  • Guiding new customers through rental processes and agreements.
  • Running errands for the facility and traveling to other store locations as needed.
Requirements and Qualifications

To succeed in this role, you should have:

  • At least 2 years of customer-facing employment experience.
  • 1+ year of experience in a leadership or supervisory role, preferably in a similar industry.
  • Strong computer skills and proficiency in Microsoft Office applications.
  • A valid driver's license and access to a reliable personal vehicle (except in NYC).
About Extra Space Storage

We are a rapidly growing company with over 3,600 stores nationwide. We offer a dynamic and supportive work environment, with opportunities for growth and development.



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