Customer Service Professional
3 weeks ago
We are seeking a highly motivated and detail-oriented Personal Lines Service Representative to join our team at Taylor & Associates Insurance LLC. In this role, you will be responsible for delivering exceptional customer service and ensuring that each client has a positive experience when interacting with our agency.
Responsibilities:
- Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
- Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Requirements:
- Hold the insurance license required by your state and have a minimum of two years of personal lines insurance account management experience as well as a Bachelor's Degree or comparable work experience.
- Demonstrate strong problem-solving skills and ability to handle difficult situations with customers and solve complex problems without direct supervision.
Benefits:
- Competitive Pay: $50,000 - $70,000 per year, depending on experience.
- Professional Development: Opportunities for growth and advancement within the company.
- Job Stability: A growing industry with a stable and secure job environment.
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Customer Service and Sales Professional
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Customer Service and Sales Professional
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Customer Service Expert
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Customer Service Expert
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Expert
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Customer Service Associate
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