Intake Specialist II
3 days ago
Ross & Matthews, P.C. is seeking a skilled Intake Specialist II to join their team. This individual will be responsible for delivering exceptional customer service, ensuring timely service to members, and maintaining accurate records.
Responsibilities- Provide top-notch customer service to members via phone calls, emails, or other communication channels.
- Ensure that all member intakes are processed accurately and efficiently, following company protocols.
- Maintain regular attendance and adhere to firm standards of courtesy and professionalism.
- High School Diploma or equivalent required.
- Prior work experience in customer-facing roles preferred.
- Excellent communication, problem-solving, and time management skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Competitive salary range: $45,000 - $55,000 per annum (based on location and experience).
- A comprehensive benefits package, including health insurance, paid time off, and retirement plan.
- The opportunity to work in a dynamic and supportive team environment.
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Legal Intake Specialist
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Fort Worth, Texas, United States Ross & Matthews, P.C. Full timeAbout the Job"As an Intake Specialist II at Ross & Matthews, P.C., you will play a critical role in ensuring the delivery of excellent customer service to our clients. Your key responsibilities will include handling a high volume of incoming calls, assisting members with their legal intakes, and providing clear explanations of LegalShield plan benefits.In...
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Professional Intake Representative
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