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B2B Insurance Customer Service Representative

2 months ago

Statesville, North Carolina, United States Apex Innovations Full time

As a customer service representative for property insurance at Apex Innovations, you have the opportunity to bring your talent and skills to a dynamic team. Take the next step in your career and join us as a key player in delivering exceptional customer experiences.

Key Responsibilities:
  • You will be the primary point of contact for our customers in the field of property insurance, providing comprehensive support and guidance.
  • You will be an expert in your field, with in-depth knowledge of property insurance contracts, from design to claims analysis.
  • You will use your expertise to determine customers' specific insurance needs and make informed recommendations.
  • You will communicate openly and professionally with policyholders and our partners, the insurance companies.
  • You will be the first point of contact for questions and concerns regarding property insurance and will support your colleagues in the field as an expert during annual consultations.
Requirements:
  • You have completed training as an insurance and finance clerk or as an insurance specialist.
  • Customer orientation is a central part of your work style.
  • You possess excellent communication and negotiation skills, enabling you to successfully manage all tasks.
What We Offer:
  • Varied tasks with opportunities for further training and professional growth.